IDEXX Veterinary Software is seeking a Senior Program Manager to join our Strategy & Operations organization. In this role, you will lead complex, cross-functional programs that directly advance VetSoft’s most critical strategic priorities. You will operate as a force multiplier for the business — aligning executive vision with disciplined execution, driving clarity across stakeholders, and ensuring measurable outcomes at scale. If you thrive in a fast-paced, collaborative environment, this role is perfect for you!
What can you expect?
Program Strategy & Alignment
- Partner with Senior Leadership to translate strategic priorities into scalable, cross-functional programs with clear outcomes, KPIs, and value realization plans.
- Shape program roadmaps that align multiple workstreams to enterprise objectives, ensuring sequencing, resource alignment, and long-term sustainability.
- Drive clarity on scope, interdependencies, trade-offs, and decision frameworks across complex initiatives.
Program Leadership & Execution
- Lead large-scale, global, cross-functional programs from concept through implementation, ensuring delivery against strategic objectives and timelines.
- Design and implement governance models, operating cadences, and Leadership reporting structures that drive transparency and accountability.
- Anticipate, identify, and mitigate systemic risks and cross-program dependencies; proactively resolve barriers to execution.
- Champion disciplined execution while maintaining agility in dynamic, high-growth environments.
- Institutionalize best practices and scalable processes that improve organizational effectiveness beyond the life of the program.
Executive & Stakeholder Influence
- Serve as a trusted advisor to senior leaders, providing data-driven insights, structured recommendations, and clear decision support.
- Influence and align stakeholders across functions, geographies, and levels — often without direct authority.
- Drive executive communication, including steering committee updates and strategic recommendations.
- Foster strong partnerships with internal teams and external partners to ensure alignment, engagement, and shared ownership of outcomes.
What do you need to succeed?
- Bachelor’s degree or equivalent experience.
- 8–12+ years of progressive experience leading complex, cross-functional programs in a fast-paced, matrixed organization.
- Demonstrated ability to operate at both strategic and operational levels — connecting enterprise vision to disciplined execution.
- Strong business acumen, financial literacy, and experience managing programs with measurable ROI.
- Expertise in program governance, risk management, change management, and organizational alignment.
- Exceptional executive communication skills, with experience presenting to and influencing senior leadership.
- Proven ability to lead through ambiguity, manage competing priorities, and drive alignment across diverse stakeholder groups.
- Proficiency in program management and collaboration tools (e.g., Smartsheet, Microsoft Teams).
- PMP, PgMP, or equivalent certification preferred.
Location:
Hybrid- Westbrook, ME
What you can expect from us:
- Competitive salary
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- On the job training and career advancement opportunities (experience NOT required)
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
Why IDEXX?
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
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