Are you looking for more than just a job? At Chewy, you'll find yourself on a career path with other awesome humans, like yourself. You'll be part of a culture that values everything that you do, who you are, and the goals you have set for your career. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it.
Your Opportunity:
Chewy is looking for a Senior Program Manager to join our Sponsored Ads team to help grow the offsite ads business. The ideal candidate has an entrepreneurial mindset and range of experiences with digital advertising platforms. In this role, you will help grow the Chewy Ads business by expanding our portfolio of offsite channels, implementing new operational processes, facilitating launch sequences, managing partner accounts, and serving as a subject matter expert (SME) for internal teams. You will play a key role in shaping how Chewy partners with leading advertising platforms to drive measurable outcomes for our brand partners.
Role is based in Seattle, WA or Boston, MA (hybrid - not fully remote). Reports to the General Manager of Offsite Ads. Occasional travel required (2-3 times per year).
What You'll Do:
- Build and manage Chewy's offsite retail media advertising programs across platforms such as Meta, Google, YouTube, DSPs/SSPs, LiveRamp, and CDPs.
- Partner with internal and external teams to launch new channels, design operational workflows, and optimize advertising performance across OLV and CTV.
- Act as the primary point of contact for vendor and platform partners, ensuring strong collaboration, accountability, and innovation.
- Drive cross-functional program management, working closely with analytics, operations, engineering, and finance to ensure seamless execution and billing accuracy.
- Create reporting and communication frameworks to keep stakeholders informed of program status, performance, and opportunities.
- Provide subject matter expertise to internal teams, enabling knowledge-sharing and operational excellence.
- Analyze performance data and deliver insights that inform strategy, identify opportunities, and resolve challenges.
What You'll Need:
- Bachelor's degree, preferably in an analytical field: STEM, business, economics, accounting, etc.
- 7+ years of program management experience in online advertising systems, preferably in retail media
- Strong familiarity with advertising systems including Meta, Google, YouTube, LiveRamp, DSPs/SSPs, CDPs, online video (OLV), and connected TV (CTV).
- Familiarity with Tableau, Salesforce, and advertising billing systems.
- Fluent in Excel for creating reports, analyzing data, and managing projects.
- Proficiency with SQL (Snowflake strongly preferred) is a strong plus.
- Proven strengths in project management and vendor account management.
- Excellent written and verbal communication skills.
- Strong analytical problem-solving abilities.
- Ability to manage competing priorities and effectively resolve ambiguity.
What You'll Get:
- A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
- Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and to become your best.
- Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.
- Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$129,500-$207,000 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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