Job Title: Senior Program Manager

Location: US - Remote

WHY YOU’LL LOVE SALESLOFT:

Put Customers First.  Team Over Self.  Focus on Results.  Bias Towards Action.  Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

Salesloft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on Salesloft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft! 

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.  

At Salesloft, our Consulting Program Managers are pivotal to our company’s success. You will be a key member of our fast-growing and high-performing teams of Consultants that lead our customers through implementing Salesloft and transforming their Sales team processes.  

On a day-to-day basis, you will be responsible for building and driving the plans to drive implementations and programs with our large-scale enterprise customers. Specifically, you will:

• Lead our customers through the sales and revenue operations transformation to build an effective revenue generation engine
• Collaborate with the project team of Consultants, Strategists, and Solution Architects to translate the client’s goals and engagement SOW into a plan to deliver in scope, on time, and in budget
• Collaborate cross-functionally with Sales, Customer Success, and our Engineering teams
• Drive successful completion of project or program, on-time, in scope, and within budget
• Forecast project resources needs, negotiate priorities, and manage conflicts with customer
• Manage customer relationships with key stakeholders
• Build the project management tool-kit for Salesloft

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to help our Consulting Services team build our foundation for managing large enterprise customers. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a confident Program Manager who is equally skilled at building a strong rapport with clients and becomes a trusted partner to both customer stakeholders and Salesloft Consultants.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a [Senior] Program Manager is the career path for you!

THE TEAM:

Our  Consulting Services team is comprised of seasoned and up-and-coming Salesloft Consultants, Strategists, and Technical Resources who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

The Salesloft Consulting Services team consists of Consultants who help our customers successfully onboard, solidify their go-to-market and buyer engagement strategy, stand up Salesloft and help integrate it with the existing tech stack, train users and managers, and coach teams on performance to deliver real revenue results.  

They are also the epitome of our core values: Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Prior consulting project management experience
• Self-motivated, innovative, detailed-oriented professional with 5+ years of project management experience
• Prior experience utilizing Agile Scrum methodology
• Experience interfacing with C-suite and VP level Sales and Marketing leaders
• Experience leading efforts with Revenue Operations, Sales Operations, and/or Marketing Operations teams
• Proven success managing internal and external teams across multiple work streams
• Experience navigating large and complex organizations, including gaining access to key executives and stakeholders
• General knowledge of Sales Engagement platforms, CRM, and Marketing Automation tools is beneficial
• Strong interpersonal, verbal and written communication skills
• Excellent presentation skills that encompass clear, compelling communications
• Flexible to meet client commitments including travel as needed to meet client needs, up to 20% anticipated

WITHIN ONE MONTH, YOU’LL:

• Attend SalesLoft’s New Hire Orientation, where you will learn our SalesLoft story and understand what makes our “Lofters” unique 
• Join our 3-week Sales Bootcamp, where you will learn our software and all the skills necessary to set you up for success, allowing you to make an impact in the market quickly
• Begin 1:1’s with your manager, understand your 30-60-90 plan, meet & shadow current members of the SalesLoft team, and delve into your territory 
• Get immersed in our implementation process and large program structure
• Team up with other Consulting team members to participate in engagements

WITHIN THREE MONTHS, YOU’LL:

• Onboard as a the Program Manager, working with 2 to 3 customers to lead their projects with a cross-functional team of Consultants
• Confidently manage both internal and external program meetings
• Execute detailed stakeholder updates to C-level executives, directors, and sales managers
• Provide recommendations for enhancing our current project management processes and tools

WITHIN SIX MONTHS, YOU’LL:

• Consistently meet or exceed customer expectations
• Manage a full book of business
• Deliver quantifiable customer results along with a cross-functional team of Consultants
• Enhance tools and processes for managing our large enterprise customer projects

WITHIN TWELVE MONTHS, YOU’LL:

• Assist in training, onboarding and motivating new Lofters
• Coach Consultants on project management best practices
• Assist in creating and iterating on department processes, specifically around the program management rhythm

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

Salesloft embraces diversity and invites applications from people of all walks of life.  We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.