About Moloco:
Moloco builds some of the most powerful AI advertising solutions in the world. Our name—short for "machine learning company"—reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy.
Built with AI from day one, Moloco’s planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media enables retailers and marketplaces to build revenue-generating ad businesses that balance user experience and advertiser performance.
Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin.
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!
The Impact You’ll Be Contributing to Moloco:
As a GTM Program Manager at Moloco, you will own our creative review and policy programs end to end, building content policy, optimizing review processes, managing global vendor operations, and scaling operations through AI-driven automation that keeps Moloco's GTM efficient, compliant, and fast as the business grows.
You'll face problems no one has solved before, build the first solution, and scale it into a global playbook. Driving alignment with Sales, Supply, Legal, and Product, you'll drive operational excellence across creative review process and policy, replace manual effort with AI and automation, turn messy operational data into decisions, and set the standard for how global-scale operations run at Moloco.
The Opportunity:
- Own end-to-end program management across creative review process, policy, and vendor operations, hold quality and compliance standards while sustaining rapid turnaround times.
- Build global-scale content policy and operational workflows from scratch, and keep them current and effective as systems, tools, and risks evolve.
- Create comprehensive documentation and training programs for internal teams on program best practices, escalation procedures, policy updates to provide guidance.
- Deliver measurable efficiency gains through AI and automation that ease resource constraints while improving service quality and productivity.
- Report program performance with data; define structured KPIs, track them with automation, surface optimization opportunities proactively, and deliver actionable insights to leadership.
- Drive alignment across Sales, Supply, Legal, and Product; where priorities compete, weigh the tradeoffs, make sound independent decisions, and communicate to ensure program alignment with technical requirements and business objectives.
- Shape the product roadmap by translating operational pain points into well-defined technical requirements, backed by data-driven impact analysis and prioritization.
How Do I Know if the Role is Right For Me?
- 5-8 years of program management experience in global-scale policy development and operations, GTM strategy and operations, process optimization, or vendor management, ideally built from scratch with tight resources. Consulting experience is a plus.
- Strong ownership mentality; owning the output, not the input, driving outcomes without waiting for direction, expanding scope proactively, and holding the quality bar in a fast-paced, unstructured environment.
- Data-driven problem solving; structured root-cause analysis under limited resources, turning messy operational data into accurate, decision-ready narratives.
- Practical fluency in applying AI to real operational workflows; comfortable building global-scale automation, processes, policy and technical solutions independently. Experience in developing AI agent solutions is a plus.
- Proven ability to resolve complex pain points across diverse stakeholders; balancing competing priorities and business needs by driving discussion toward workable solutions.
- Strength in building documentation, policies, training, and enablement that institutionalize best practices, escalation procedures, and operational workflows, delivered as polished external assets that advertisers can actually use.
- Strong prioritization across multiple simultaneous programs under tight deadlines, without compromising quality.
- Fluency in English.
Moloco Thrive: Benefits and Well-Being:
We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.
Moloco Values:
- Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
- Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.
- Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
- Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.
Additional Resources:
- Moloco Company Blog
- Moloco Leadership
- Moloco Newsroom
AI Use in Interviews
Our interview process is designed to get to know the real you. Unless a round specifically includes AI as part of what's being assessed, we ask that candidates engage without AI assistance. Please review our AI Use in Interviews Policy before your interview to understand what to expect. Failure to comply with this policy may impact your candidacy.
Candidate Privacy Notice:
Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our Candidate Privacy Notice.
Skills Required
- 5-8 years program management experience in global-scale policy development, GTM operations, process optimization, or vendor management
- Proven experience building content policy and operational workflows from scratch
- Vendor management and managing global vendor operations
- Data-driven problem solving, structured root-cause analysis, and KPI definition/reporting
- Practical fluency applying AI to operational workflows and building automation
- Experience developing AI agent solutions
- Consulting experience
- Strong documentation, training, policy writing, and enablement skills
- Strong ownership mentality and prioritization across simultaneous programs
- Proven ability to resolve complex cross-functional stakeholder issues (Sales, Supply, Legal, Product)
- Fluency in English
What We Do
Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data— the same robust performance powered by machine learning has previously been unavailable beyond their platforms. That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale. An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We ranked in the top 10% in the Inc. 5000 fastest-growing private companies for 2023. Recognized as one of 46 leading Cloud Computing companies, receiving the Stratus Award for 2023. In 2023, we received Google’s Cloud DevOps Dreamers Award, a recognition given to companies that are implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024 certified Great Place to Work! Check us out on Glassdoor and be sure to get an inside look at working at Moloco on Instagram, Twitter, and Youtube. Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, and Tokyo.
Why Work With Us
Moloco plays a unique and visible role in shaping the digital economy. We are a powerful combination of cutting-edge technologies and executive innovators who utilize machine learning to scale business models. At Moloco you’ll work alongside people who are world-class thought leaders and focused on using their superpowers to create real value.
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