Senior Program Manager

Posted An Hour Ago
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Hiring Remotely in United States
Remote
Senior level
Information Technology
The Role
Lead planning, execution, and governance of multi-workstream AI solutions programs. Create integrated roadmaps, manage risks and budgets, run executive reporting and governance, coordinate cross-functional teams, and mentor junior project staff to improve delivery maturity.
Summary Generated by Built In

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

Summary of Position:

The Senior Program Manager for Solutions Engineering Group (SEG) is responsible for driving the coordinated delivery of strategic programs across Presidio's AI Solutions portfolio. This senior individual contributor role partners with program leadership to plan, execute, and govern complex, multi-workstream initiatives that advance Presidio's AI capabilities and customer outcomes.

The Senior Program Manager works closely with the VP of Solutions Engineering, Engineering leads, Product Management, Field Sales, Marketing, and Finance to ensure program alignment, visibility, and value realization. This role translates strategic intent into executable program plans, manages interdependencies across teams, and ensures leadership has the insights needed to make informed decisions across the SEG portfolio.

Major Responsibilities:

  • Develop and maintain integrated program plans, roadmaps, and dependency maps across SEG strategic initiatives.
  • Coordinate cross-functional execution across Solutions Engineering, Engineering, Product, Sales, and Marketing teams.
  • Establish and run program governance including steering committees, executive reviews, and status reporting.
  • Identify, escalate, and manage program-level risks, issues, and change requests.
  • Partner with Finance and Product Management to track program budgets, ROI, and value realization metrics.
  • Prepare executive-ready program updates, dashboards, and decision briefs for senior leadership.
  • Drive program-level continuous improvement including retrospectives, lessons learned, and process enhancements.
  • Coordinate program communications across stakeholders, ensuring clarity, alignment, and timely information flow.
  • Support strategic planning cycles including annual planning, quarterly business reviews, and portfolio prioritization.
  • Mentor and coach project managers and junior program staff across SEG to elevate delivery maturity.

Technology/Area of Specialization:

  • Familiarity with program and portfolio management methodologies including Agile, SAFe, and hybrid delivery models.
  • Familiarity with AI/ML solution delivery lifecycles and the unique governance needs of AI programs.
  • Familiarity with strategic planning, portfolio prioritization, and investment governance frameworks.

Basic Knowledge, Skills, and Abilities:

  • Exceptional organizational and planning skills; ability to manage complexity across multiple programs and stakeholders.
  • Executive-level communication skills; ability to synthesize complex information into clear, actionable narratives.
  • Strong leadership presence with the ability to influence and align senior stakeholders without direct authority.
  • Financial and analytical fluency; ability to interpret program financials, ROI, and value metrics.
  • Comfort operating in a fast-paced, ambiguous environment with evolving priorities.
  • Coaching orientation with a desire to elevate the capability of others.

Required Skills:

  • 8-12 years of experience in program or portfolio management, preferably in technology, AI/ML, or managed services environments.
  • Demonstrated experience managing complex, multi-workstream programs with executive-level visibility.
  • Proficiency with program management and collaboration tools such as Jira, Confluence, Smartsheet, Power BI, or equivalent.
  • PMP, PgMP, or SAFe certification preferred; Bachelor's degree in Business, Information Technology, or related field — or equivalent experience.

Competencies Required:

  • Strategic Thinking
  • Leadership and Influence
  • Communication Excellence
  • Analytical Thinking
  • Achievement and Effort
  • Collaboration and Teamwork

Physical Requirements:

This role primarily involves working in an office or hybrid environment with extended periods of desk-based computer work. Travel is approximately 10%, primarily to Presidio sites for program reviews, stakeholder engagement, and team collaboration. Regular participation in virtual executive meetings and occasional on-site working sessions is expected.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit


Applications will be accepted on a rolling basis.

 

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

DCW

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 8-12 years of experience in program or portfolio management (technology, AI/ML, or managed services)
  • Demonstrated experience managing complex, multi-workstream programs with executive-level visibility
  • Proficiency with program management and collaboration tools such as Jira, Confluence, Smartsheet, Power BI, or equivalent
  • Familiarity with program and portfolio management methodologies including Agile, SAFe, and hybrid delivery models
  • Familiarity with AI/ML solution delivery lifecycles and governance needs of AI programs
  • Bachelor's degree in Business, Information Technology, or related field or equivalent experience
  • PMP, PgMP, or SAFe certification
  • Executive-level communication, leadership presence, and ability to influence senior stakeholders
  • Financial and analytical fluency to interpret program financials, ROI, and value metrics

Presidio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Presidio and has not been reviewed or approved by Presidio.

  • Strong & Reliable Incentives Variable compensation in sales and adjacent roles can materially lift total earnings when targets are met. On‑target earnings are portrayed as attractive for roles like account executives and sales engineers, with notable upside for top performers.
  • Leave & Time Off Breadth Flexible or "unlimited" PTO is available in many groups. Remote and hybrid flexibility further broaden schedule control.
  • Inclusive Benefits Coverage The package includes adoption assistance, parental leave, fertility benefits, ERGs, commuter benefits, tuition assistance, and paid training. These offerings complement core medical, dental, vision, life/disability, and 401(k) coverage.

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The Company
HQ: New York, NY
3,150 Employees

What We Do

Presidio is a leading global digital systems integrator developing innovative technology solutions to help clients digitally transform their business. We specialize in simplifying IT by modernizing data, applications and infrastructure. Our full lifecycle model of professional and managed services power resilient cloud, security, infrastructure modernization and workforce transformation solutions for 7,000 middle market, enterprise and government clients. With an industry-leading 3:1 ratio of engineers to salespeople, we are uniquely positioned to develop and manage world-class business solutions at consumer speed. Partnering with Presidio allows organizations to capture new digital revenue streams while focusing on their core business. We handle the technical complexity and match spend to business value through flexible payment and consumption solutions.

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