About R1 RCM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physicians.
Job Description – Travel Manager (India)
Location: India (PAN India oversight)
Function: Corporate Services / Facility & Administration
Reporting To: Head – Corporate Real Estate / Admin
Role Summary
The Travel Manager will be responsible for end-to-end management of corporate travel and logistics across India, covering employees, leadership, and client travel. The role involves strategic vendor management, cost optimization, policy governance, and seamless travel experience delivery, including domestic and international travel, visa & immigration support, and event logistics.
Key Responsibilities
1. Travel Operations Management
- Manage end-to-end travel arrangements (domestic & international) for employees, leadership, and clients
- Ensure 24x7 travel support for urgent and business-critical travel needs
- Oversee flight bookings, hotel accommodations, ground transport, and itineraries
- Ensure seamless travel experience with minimal disruptions
2. Vendor & Partner Management
- Manage relationships with Travel Management Companies (TMCs) (e.g., AMEX, MakeMyTrip Corporate, etc.)
- Develop and maintain strategic tie-ups with airlines, hotels, and transport vendors
- Negotiate commercial contracts, SLAs, and pricing agreements
- Monitor vendor performance through KPIs and SLAs
3. Travel Policy & Governance
Design, implement, and enforce corporate travel policies
- Ensure compliance with:
- Cost guidelines
- Approval workflows
- Audit requirements
- Drive standardization across locations (PAN India)
4. Cost Optimization & Analytics
- Track and optimize travel spend and budgets
- Identify cost-saving opportunities through:
- Vendor negotiations
- Travel pattern analysis
- Advance booking strategies
- Publish monthly MIS, dashboards, and insights
5. Visa & Immigration Management
- Oversee visa processing, documentation, and compliance
- Coordinate with embassies, consultants, and internal stakeholders
- Ensure adherence to international travel regulations and timelines
6. Travel Risk & Crisis Management
- Handle travel disruptions, cancellations, and emergencies
- Support employees during:
- Flight cancellations
- Geopolitical risks
- Medical emergencies
- Align with Business Continuity Plans (BCP) for critical travel scenarios
7. Event & Logistics Support
- Support corporate events, leadership visits, and client engagements
- Manage bulk travel bookings and logistics coordination
- Ensure high-quality experience for VIP and executive travel
8. Stakeholder Management
- Partner with:
- Business units
- HR
- Finance
- Leadership teams
- Act as a single point of contact for all travel-related matters
9. Team Management
Lead and manage travel desk / operations team
- Drive team productivity, SLAs, and service excellence
- Build a high-performance, customer-centric team
Key Deliverables / KPIs
- Travel cost savings (%)
- SLA adherence (booking TAT, issue resolution)
- Employee satisfaction (CSAT)
- Vendor performance metrics
- Policy compliance rate
- Zero critical travel disruptions
Required Qualifications & Experience
- Bachelor’s degree (MBA preferred)
- 8–15 years of experience in corporate travel / logistics management
- Experience in managing PAN India operations
- Strong exposure to international travel & visa processes
- Prior experience with TMCs and travel platforms
Key Skills & Competencies
- Strong negotiation & vendor management skills
- Deep understanding of travel operations and logistics
- Crisis management and problem-solving ability
- Excellent stakeholder management and communication
- Data-driven decision-making (MIS, analytics)
- High ownership and execution capability
Preferred Experience
- Experience in large MNC / GCC environment
- Exposure to travel tools and expense platforms
Knowledge of BCP, risk management, and compliance frameworks
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Skills Required
- Bachelor's degree (MBA preferred)
- 8-15 years of experience in corporate travel/logistics management
- Experience in managing PAN India operations
- Strong exposure to international travel & visa processes
- Prior experience with Travel Management Companies (TMCs) and travel platforms
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
