Senior Program Manager - Technical

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in VA, USA
Remote
130K-215K Annually
Senior level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Creating better technology the open source way
The Role
Lead and deliver multiple complex customer-facing IT programs end-to-end. Coordinate cross-functional teams, manage risks, communicate with clients and executives, mentor junior PMs, use PMI/Agile/Scrum methodologies and project management tools, and ensure programs complete on time and within budget.
Summary Generated by Built In

Job Summary:
The Red Hat Consulting team is looking for a Senior Program Manager to join our North American Public Sector. In this role, you will manage complex projects to completion, from initiation through delivery to closure. You'll coordinate with cross-functional teams to complete distinct projects on time and within budget. As a Senior Program Manager,  you'll need to be organized and detail-oriented and have substantial experience managing IT and software consulting projects, relying on traditional systems and software development methodologies. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will bring:

  • What you will bring: Lead the execution of multiple complex programs, ensuring successful delivery aligned with business objectives.

  • Mentor and guide junior team members, offering advice and oversight to ensure high-quality program execution.

  • Serve as the main point of contact for clients and key stakeholders, ensuring program alignment with customer expectations.

  • Manage program risks and employ creative solutions to overcome challenges.

  • Collaborate with cross-functional teams to deliver results, maintaining accountability for program outcomes.

  • Prepare and present executive-level reports and updates on program progress and outcomes.

  • Coordinate team activities and ensure that program tasks are completed on time and within scope.

  • Coach and mentor junior-level project managers and program managers

  • Maintain professionalism when problem-solving and resolving issues

  • Develop a foundational knowledge of Red Hat's technologies

  • Maintain awareness of emerging Red Hat technologies

What you will do:

  • Knowledge of specific industry project management and technical delivery methodologies like those based on the Project Management Institute (PMI), system and software development, product development, or scrum

  • 5+ years of experience working as a project manager managing customer-facing IT consulting projects

  • Ability to affect, inspect, and adapt company culture

  • Demonstrated ability to motivate project team and individual contributors and mediate conflicts

  • Experience using various project management and Agile tools, frameworks and methodologies

  • Excellent customer-facing and internal communication skills

  • Exceptional written and verbal communication skills

  • Solid organizational skills and attention to detail; ability to handle multiple priorities

  • Bachelor's degree in a related field or equivalent experience

  • Frequent travel in the future may be required to work alongside leading public sector customers.

  • Scrum master and project management certification is a plus

The salary range for this position is $130,420.00 - $215,300.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply. 

Skills Required

  • 5+ years managing customer-facing IT consulting projects
  • Knowledge of PMI, systems and software development, product development, or Scrum methodologies
  • Experience using project management and Agile tools, frameworks, and methodologies
  • Demonstrated ability to motivate project teams, mediate conflicts, and manage program risks
  • Ability to mentor and coach junior project managers and program managers
  • Serve as primary point of contact for clients and key stakeholders
  • Prepare and present executive-level reports and program updates
  • Excellent customer-facing, written, and verbal communication skills
  • Solid organizational skills and attention to detail; ability to handle multiple priorities
  • Bachelor's degree in a related field or equivalent experience
  • Must reside in a state where Red Hat is registered to do business
  • Frequent travel may be required to work alongside public sector customers
  • Scrum Master and project management certification
  • Foundational knowledge or willingness to develop knowledge of Red Hat technologies (Linux, cloud, containers, Kubernetes)

Red Hat Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Hat and has not been reviewed or approved by Red Hat.

  • Healthcare Strength Healthcare coverage is presented as comprehensive, spanning medical, dental, and vision along with life and disability coverage. Access to HSA/FSA options and broadly positive reception of health benefits support the view that healthcare is a core strength.
  • Leave & Time Off Breadth Time-off offerings are described as generous, with substantial PTO for new hires plus additional recharge days and an end-of-year shutdown for many non-critical roles. Paid volunteer time, holidays, sick days, and supportive expectations around taking time off reinforce the breadth of leave benefits.
  • Strong & Reliable Incentives The rewards package includes performance bonuses and a recurring quarterly bonus program tied to company and individual performance. Availability of ESPP participation further adds to incentive pathways beyond base pay.

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The Company
HQ: Raleigh, NC
20,000 Employees
Year Founded: 1993

What We Do

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Why Work With Us

Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.

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