We are seeking an experienced Senior PX Program Manager to lead the delivery, optimization, adoption, and continuous improvement of strategic Talent Acquisition (TA) programs and priority People Experience (PX) initiatives. This role combines program management, recruiting operations, process optimization, and change management to strengthen how the organization attracts, assesses, selects, and hires talent.
In close partnership with Talent Acquisition leaders, recruiters, recruiting coordinators, hiring teams, PX Systems, and cross-functional stakeholders, this individual will translate recruiting strategy into scalable programs, operating models, and implementation plans. They will lead complex initiatives, improve end-to-end hiring processes, clarify roles and decision rights, establish governance, and use data to drive efficiency, quality, adoption, and an exceptional candidate and hiring-manager experience.
The ideal candidate brings deep expertise in program and project management, process improvement, change management, and stakeholder engagement, along with experience supporting Talent Acquisition or other high-volume People functions. This is a full-time role responsible for advancing critical TA and PX priorities, strengthening operating rigor, and developing efficient, repeatable approaches that support organizational growth.
Key Responsibilities
- Lead the planning, coordination, execution, and launch of complex TA programs and cross-functional PX initiatives, such as recruiting process optimization, interviewer enablement, hiring capacity planning, candidate experience, recruiting technology implementations, and talent-program rollouts.
- Partner with TA and PX leaders to define program scope, objectives, milestones, timelines, risks, dependencies, resources, and success measures.
- Translate strategic hiring priorities into actionable roadmaps, workstreams, implementation plans, and sustainable operating models.
- Maintain integrated program plans and operating rhythms; monitor progress and proactively manage risks, issues, dependencies, and decisions.
- Drive alignment and accountability across recruiters, coordinators, sourcers, hiring managers, interviewers, systems teams, and other partners to achieve milestones and intended outcomes.
- Ensure programs transition effectively from implementation to sustainable business-as-usual operations with clear ownership, documentation, and performance measures.
- Lead end-to-end assessment and optimization of priority TA processes, including workforce demand intake, requisition launch, sourcing, screening, interviewing, selection, offer management, preboarding, and recruiting operations.
- Map current-state processes and design future-state workflows that improve speed, quality, consistency, compliance, candidate experience, hiring-manager experience, and operational effectiveness.
- Identify process gaps, bottlenecks, redundancies, manual work, inconsistent practices, and unclear ownership; determine root causes and develop practical, scalable solutions.
- Partner with TA leaders and subject-matter experts to clarify roles, decision rights, handoffs, service expectations, escalation paths, and operating mechanisms.
- Develop and implement standardized playbooks, SOPs, templates, toolkits, and governance practices that enable consistent execution across recruiting teams and hiring stakeholders.
- Partner with PX Systems and other stakeholders to improve ATS workflows, reporting, integrations, automation, and the effective use of recruiting technology.
- Embed continuous improvement practices into TA programs and processes using operational data, stakeholder feedback, candidate insights, and lessons learned.
- Develop and execute change management strategies that support successful adoption and long-term sustainability of new TA programs, systems, tools, and processes.
- Assess stakeholder impacts and organizational readiness, then create communication, engagement, training, enablement, and reinforcement plans.
- Partner with TA leaders, recruiters, hiring managers, interviewers, and subject-matter experts to facilitate change and minimize disruption.
- Track adoption, stakeholder readiness, and effectiveness; use findings to adjust implementation plans and improve future initiatives.
- Ensure redesigned processes are supported by clear documentation, training materials, communications, ownership, and reinforcement mechanisms.
- Build trusted relationships across Talent Acquisition, PX, Finance, Legal, IT, business leadership, and hiring teams.
- Facilitate stakeholder alignment, decision-making, process design, and issue resolution across multiple workstreams.
- Lead working sessions to identify root causes, evaluate options and tradeoffs, and align stakeholders on practical solutions.
- Coordinate cross-functional efforts to ensure cohesive program delivery and integration with broader workforce and business priorities.
- Escalate risks, tradeoffs, and decisions appropriately and provide clear recommendations that enable timely resolution.
- Deliver concise, executive-ready communications on program status, recruiting process performance, risks, outcomes, and recommendations.
- Establish governance models, operating rhythms, and reporting mechanisms for assigned TA and PX programs and processes.
- Maintain key program artifacts, including project plans, process maps, action plans, decision logs, risk registers, and operating documentation.
- Use quantitative and qualitative data to identify opportunities, inform recommendations, measure outcomes, and support ongoing improvement.
Senior Program Manager - Talent Acquisition Programs
We are seeking an experienced Senior PX Program Manager to lead the delivery, optimization, adoption, and continuous improvement of strategic Talent Acquisition (TA) programs and priority People Experience (PX) initiatives. This role combines program management, recruiting operations, process optimization, and change management to strengthen how the organization attracts, assesses, selects, and hires talent.
In close partnership with Talent Acquisition leaders, recruiters, recruiting coordinators, hiring teams, PX Systems, and cross-functional stakeholders, this individual will translate recruiting strategy into scalable programs, operating models, and implementation plans. They will lead complex initiatives, improve end-to-end hiring processes, clarify roles and decision rights, establish governance, and use data to drive efficiency, quality, adoption, and an exceptional candidate and hiring-manager experience.
The ideal candidate brings deep expertise in program and project management, process improvement, change management, and stakeholder engagement, along with experience supporting Talent Acquisition or other high-volume People functions. This is a full-time role responsible for advancing critical TA and PX priorities, strengthening operating rigor, and developing efficient, repeatable approaches that support organizational growth.
Key Responsibilities
Talent Acquisition Program Delivery
Recruiting Process Optimization and Operational Excellence
Change Management and Adoption
Stakeholder Leadership and Cross-Functional Collaboration
Governance, Analytics, and Operating Effectiveness
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Industrial Engineering, Operations, or a related field, or equivalent practical experience.
- 8+ years of experience leading complex programs, process improvements, transformations, or organizational change within Talent Acquisition, HR, People Operations, Operations, or a related environment.
- Demonstrated success managing cross-functional initiatives with multiple stakeholders and workstreams in a high-growth or similarly dynamic organization.
- Strong program and project management skills, including planning, governance, risk and dependency management, execution, and performance measurement.
- Experience supporting Talent Acquisition programs and a working understanding of the end-to-end recruiting lifecycle and the needs of candidates, recruiters, and hiring teams.
- Experience assessing and redesigning end-to-end processes, identifying root causes, clarifying roles and handoffs, and implementing scalable solutions, frameworks, playbooks, or SOPs.
- Hands-on change management experience, including stakeholder analysis, communications, training, enablement, adoption, and reinforcement.
- Ability to use recruiting, operational, survey, adoption, and other quantitative and qualitative data to guide decisions and measure impact.
- Excellent communication, facilitation, analytical, and stakeholder-management skills, with the ability to bring structure to ambiguity and influence outcomes without direct authority.
Preferred Qualifications
- Experience leading high-impact TA initiatives, such as recruiting transformation, process redesign, interviewer enablement, candidate experience, workforce planning, recruiting analytics, or technology implementations.
- Experience supporting high-volume recruiting, recruiting operations, HR shared services, or other scaled People functions in technology, aerospace, defense, or another complex or rapidly growing environment.
- Experience implementing or optimizing ATS, HRIS, recruiting platforms, automation, integrations, process-mapping tools, or data-visualization solutions.
- Formal training or certification in program, change, or process improvement methodologies, such as PMP, Prosci, Lean, Six Sigma, or Agile.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, Industrial Engineering, Operations, or a related field, or equivalent practical experience.
- 8+ years of experience leading complex programs, process improvements, transformations, or organizational change within Talent Acquisition, HR, People Operations, Operations, or a related environment.
- Experience managing cross-functional initiatives with multiple stakeholders and workstreams in a high-growth or similarly dynamic organization.
- Strong program and project management skills, including planning, governance, risk and dependency management, execution, and performance measurement.
- Experience supporting Talent Acquisition programs and understanding the end-to-end recruiting lifecycle.
- Experience assessing and redesigning end-to-end processes, identifying root causes, clarifying roles and handoffs, and implementing scalable solutions, frameworks, playbooks, or SOPs.
- Hands-on change management experience, including stakeholder analysis, communications, training, enablement, adoption, and reinforcement.
- Ability to use recruiting, operational, survey, adoption, and other quantitative and qualitative data to guide decisions and measure impact.
- Excellent communication, facilitation, analytical, and stakeholder-management skills, with the ability to influence outcomes without direct authority.
- Experience leading high-impact Talent Acquisition initiatives such as recruiting transformation, process redesign, interviewer enablement, candidate experience, workforce planning, recruiting analytics, or technology implementations.
- Experience supporting high-volume recruiting, recruiting operations, HR shared services, or scaled People functions in technology, aerospace, defense, or another complex environment.
- Experience implementing or optimizing ATS, HRIS, recruiting platforms, automation, integrations, process-mapping tools, or data-visualization solutions.
- Formal training or certification in program, change, or process improvement methodologies such as PMP, Prosci, Lean, Six Sigma, or Agile.
Shield AI Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is described as excellent, with dental/vision and mental‑health support, and ancillary protections like life and disability appearing in benefit summaries. The breadth and perceived affordability of coverage are highlighted as a standout component of the package.
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Parental & Family Support — Paid parental leave is featured alongside enhanced maternity benefits, fertility and childcare support, and onsite resources such as a Mother’s Room. These elements are positioned as competitive and above the minimal baseline for the company’s stage.
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Equity Value & Accessibility — Equity is granted to all full‑time hires, with RSUs, double‑trigger tax timing, and tools to model scenarios (e.g., through Carta Tax). Communications also reference a transition from options to RSUs, reinforcing access and maturity of ownership programs.
Shield AI Insights
What We Do
At Shield AI, you won't wait years to see your work reach the field. You'll build hardware and software that operates in the real world right now, in the hands of the people who depend on it. Hivemind, our AI pilot, has been flying since 2018. It has flown more than 30 platforms, including an F-16, and it now sits under a U.S. Air Force production contract for Collaborative Combat Aircraft. When you write code or shape a system here, you contribute to technology with a proven flight record and a clear production future. V-BAT flies intelligence, surveillance, and reconnaissance missions with an operational record that stretches from Ukraine to the Indo-Pacific. It delivers eyes where they matter most, in the most demanding conditions on earth. The teams behind it watch their work get tested where the stakes are real. X-BAT takes its first flight this year. It's an AI-piloted fighter that needs no runway, built to operate where traditional aircraft can't. Join now and you help shape a program at its earliest, most formative stage. That's the kind of ground-floor work that defines a career. Do the most impactful work of your life, on problems that matter. Autonomy at this level asks a lot of you. You'll take on problems in perception, planning, and control that few teams anywhere are equipped to solve. You'll work across disciplines, from aerospace and robotics to machine learning and systems engineering, alongside people who hold themselves to an exacting standard and expect the same from you. Our mission is clear: protect service members and civilians with intelligent systems. That purpose runs through every decision, every design review, and every deployment. It's why the work here carries a weight you can feel. Ready to join our mission? Explore our open roles and find where you fit.
Why Work With Us
Founded in 2015 by a former Navy SEAL, Shield AI builds AI pilots and uncrewed aircraft. Veterans aren't an afterthought here, they're at every level. It's why the work carries weight: AI pilots and uncrewed aircraft flying real missions, from Ukraine to the Indo-Pacific, protecting service members and civilians.
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