Senior Program Manager - Sustainability

Posted Yesterday
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Hiring Remotely in USA
Remote
Senior level
Travel
The Role
Lead Direct Travel's ESG strategy and programs, manage sustainability reporting (primarily Scope 3 GHG), engage stakeholders and suppliers, oversee certification submissions (EcoVadis, CDP, SBTi, TCFD), support sales and client carbon data queries, and manage cross-functional project teams and third-party vendors to integrate sustainability and DEI across the organization.
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Job Summary & Responsibilities

As a key member of the ESG team, the Senior Program Manager, Sustainability will be responsible for strategy, reporting, internal and external engagement (with key stakeholders such as business development, account management, suppliers and customers), and working with cross-functional management teams to integrate sustainability and diversity, equity and inclusion within Direct Travel and affiliated group companies such as ATPI and Creative Group.  

 

This position will work closely with multiple individuals within Direct Travel and reports to the Chief of Staff (ESG Lead). This team member will play a role in Direct Travel’s internal sustainability program and efforts supporting clients and prospects in their ESG journey. 

 

Expedition Expectations

  • Oversee and drive evolution of Direct Impact – Direct Travel’s ESG program via subject matter experts across the organization and its affiliates (including Creative Group and ATPI), such as Human Resources, Supplier Relations, Finance, Data Reporting, etc.) 
  • Measure and quantify data points and ensure accurate and timely reporting on all ESG initiatives utilizing multiple data resources within Direct Travel (predominantly Scope 3 GHG data)
  • Second level support of client carbon data queries and insights if and when applicable
  • Create, manage and report on committees and project team activities 
  • Manage contract staff and 3rd party suppliers, maximizing available resources 
  • Complete annual reporting directives and certification assessments as required (Ecovadis, CDP, CSRD, TCFD, SBTi) 
  • Initiate supplier sustainability assessments and engagement
  • Develop industry partnerships and engagement (like GBTA, BTN committees) as available 
  • Serve as subject matter expert for sales and marketing initiatives (RFP answers, Direct Impact Annual Report, client presentations, UN Global Compact, regular internal and external updates, etc) 
  • Drive governance and practices around social sustainability, wellbeing and DEI in collaboration with HR. 
  • When applicable work with the Halo Product Director to maximize client value and upsell opportunities, as well as to support new business development

 Passport to Success

  • 5+ years of experience in positions relevant to ESG (professional qualifications are a plus)
  • Working experience in the corporate travel / hospitality sector is a strong plus   
  • This role requires strong analytical skills in carbon accounting / analysis
  • Able to balance strategy with execution
  • Comfortable with managing relationships with all level associates in the organization    
  • Excellent communication skills – verbal and written (experience with public speaking is a plus) 
  • Position is remote, with office based work optional depending on location. Person must be self-motivated, able to work independently, and possess excellent project management skills 
  • Working knowledge of MS products (Excel, Word, PowerPoint, Teams) and carbon accounting platforms
  • Degree in Environmental Science, Business Sustainability, or Sustainable Tourism Management is ideal
  • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position. 

Going the Extra Mile

  • Estimated up to 10% travel required 
  • Must enjoy working as part of teams, are socially responsible, and like to get things done 
  • Familiar with global travel (Scope 3) carbon accounting methodologies (ICAO+, IATA CO2 Connect, DEFRA
  • Experience completing sustainability certification audits such as Ecovadis and CDP 
  • Base understanding of GHG standards and regulatory frameworks

Skills Required

  • 5+ years of experience in positions relevant to ESG
  • Strong analytical skills in carbon accounting and analysis (Scope 3 GHG)
  • Working knowledge of MS products (Excel, Word, PowerPoint, Teams) and carbon accounting platforms
  • Excellent verbal and written communication skills; public speaking experience a plus
  • Ability to balance strategy with execution and manage cross-functional projects
  • Experience managing contract staff and third-party suppliers
  • Comfortable managing relationships with associates at all levels
  • Degree in Environmental Science, Business Sustainability, or Sustainable Tourism Management
  • Working experience in corporate travel / hospitality sector
  • Familiarity with global travel (Scope 3) carbon accounting methodologies (ICAO+, IATA CO2 Connect, DEFRA)
  • Experience completing sustainability certification audits and reporting (EcoVadis, CDP, CSRD, TCFD, SBTi)
  • Base understanding of GHG standards and regulatory frameworks
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The Company
HQ: Centennial, CO
1,228 Employees

What We Do

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com.  Additionally, Creative Group, a subsidiary of Direct Travel, designs global programs and experiences that reward excellence and inspire people to reach their full potential – we call it Thrivability. Creative Group is a full-service performance improvement company specializing in meetings and events, group incentive travel, employee engagement and recognition, sales incentives and channel loyalty programs. Creative Group serves a client roster of Fortune 500 companies in a broad range of industries.  

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