Jobs at Direct Travel

Sell leisure travel by building a client base, planning itineraries, booking tickets and accommodations, resolving travel issues, providing excellent customer service, and pursuing ongoing training through Virtuoso and internal programs.

Lead global change and adoption for major transformations (acquisitions, geographic expansion, AI adoption, operating model shifts). Build change capability, stakeholder engagement, readiness and training, change champion networks, measure adoption and sentiment, and advise leadership to embed sustained organizational change.

Manage relationships for a portfolio of corporate travel clients: retention, contract negotiations, implementations, account planning, profitability, selling additional services, travel program consulting, and CRM data capture while collaborating across internal teams.

Manage comprehensive domestic and international group travel arrangements using Sabre GDS, enforce client policies, book preferred suppliers and charters, handle event accounting and billing, provide customer service and issue resolution, negotiate group contracts, and support meetings/events teams including on-call coverage for large groups.

Lead and manage a specialized leisure sales team to drive revenue growth, coach advisors, ensure SOP compliance (GDS, CB+ processes), coordinate marketing and events, resolve advisor errors, and collaborate with operations and Virtuoso to optimize processes and generate leads.

Lead and support a network of independent travel advisors across Luxury, Cruise, Contemporary, and Hosted Corporate & Entertainment communities. Build relationships, recruit and onboard advisors, coach for growth, collaborate cross-functionally, drive luxury sales initiatives, promote tools and partner programs, and track performance metrics.

Book and manage domestic and complex international travel (air, hotel, ground, rail, limos) for corporate clients using Sabre GDS. Support dedicated accounts, handle crew movement, ensure travel-policy compliance, provide first-level traveler support via phone/email, follow company procedures and productivity standards, attend trainings, and maintain cooperative internal relationships.

Lead global talent management and learning strategy, including succession planning, leadership development, performance management, learning delivery, talent analytics, and organizational capability to build leadership pipelines and drive business impact.

Manage end-to-end corporate travel bookings (air, hotel, ground, rail) for multiple accounts using Avenir/Spotnana, Sabre, and Amadeus. Ensure policy compliance, preferred vendor usage, exceptional customer service, and meet performance standards. Provide first-level traveler support, attend trainings, and maintain company procedures and relationships.

Sell Direct Travels travel management solutions to mid-market accounts across a multi-state territory. Develop territory plans, build executive relationships, negotiate contracts, manage CRM forecasts, collaborate cross-functionally, hit revenue targets, represent the company at events, and monitor market trends to drive growth.

Drive net-new revenue for travel management solutions across a Mid-Market territory. Develop territory plans, identify decision-makers, sell complex cloud-enabled travel tech, negotiate contracts, maintain CRM forecasts, hit sales targets, collaborate across functions, represent the company at events, monitor market trends, and travel up to 25%.

Lead architecture and delivery of a global analytics platform: build pipelines, semantic models, embedded analytics, and client-facing data products. Recruit and mentor analytics engineers, enforce governance, ensure observability and SLAs, and partner with executives and product teams to translate business needs into production-grade analytics solutions.

Lead Direct Travel's ESG strategy and programs, manage sustainability reporting (primarily Scope 3 GHG), engage stakeholders and suppliers, oversee certification submissions (EcoVadis, CDP, SBTi, TCFD), support sales and client carbon data queries, and manage cross-functional project teams and third-party vendors to integrate sustainability and DEI across the organization.

Own regional execution of the Candidate Travel Program, align regional delivery to global policies and SLAs, coordinate cross-functional stakeholders, monitor workflows and performance, manage escalations, drive automation and reporting improvements, support capacity planning and business reviews, and coach regional program teams to ensure consistent candidate experience.

Manage and issue group air bookings and tickets using Sabre/GDS, coordinate with airlines and clients for seat assignments and special requests, handle schedule changes/exchanges/voids, organize arrival/departure data for large groups, and support group reservations projects to ensure guest satisfaction and cost efficiency.

Lead global, client-facing implementation projects for corporate travel clients: create and maintain project plans, manage risks and stakeholders, ensure on-time delivery, and support sales as needed.

Remote Sales Development Representative responsible for outbound prospecting, lead qualification using SPICED methodology, booking meetings for sales, CRM record-keeping, collaborating with sales and marketing, and following up with inbound leads to drive new business.

Sell Direct Travels travel management and cloud-based solutions to global enterprise accounts. Develop territory plans, build C-level relationships, lead negotiations, manage CRM forecasts, hit quota, collaborate cross-functionally, represent the company at events, monitor market trends, and drive process improvements. Remote role with up to 25% travel.

Plan and book leisure travel (air, hotel, car rentals, cruises, vacation packages). Use GDS (Sabre preferred) and ClientBase CRM to manage reservations and client profiles. Provide personalized recommendations, handle changes/cancellations, resolve issues, and deliver outstanding customer service before, during, and after travel while managing multiple client requests and deadlines.

Book domestic and international travel (air, hotel, ground, rail, limos) for corporate clients using Apollo and Amadeus. Support multiple accounts, ensure client travel policy compliance, provide first-level customer and technical support, follow company procedures and productivity standards, attend trainings/meetings, and maintain cooperative relationships with colleagues.