Jobs at Direct Travel

Arrange domestic and international air, hotel, ground transportation, and rail travel for VIP corporate clients. Provide concierge-level service, manage complex itineraries, advise travelers on international requirements, enforce client travel policies, use preferred suppliers, and provide first-level customer and technical support. Maintain accuracy, productivity, communication standards, and strong relationships while handling executive travelers and changing requirements.

Executive leader responsible for global implementation and solution design across the corporate travel business. Owns customer activation from contract signature through go-live, builds scalable implementation methodologies, oversees budgets and organizational capacity, partners with Sales on complex pursuits, and ensures commercially sound, operationally deliverable solutions. Leads global teams, manages executive client relationships, improves implementation speed and margins, and drives successful transitions to account management and operations.

Arrange accurate, cost-effective domestic and international travel for corporate clients, including air, hotel, ground transportation, rail, and limousine services. Ensure compliance with client travel policies, preferred suppliers, and ticketing regulations. Support travelers and arrangers by phone and email, resolve customer service and technical issues, produce compliant airfare options, and process ticket exchanges and reissues. Maintain high standards for accuracy, productivity, service, and communication.

Remote Sales Development Representative responsible for outbound prospecting, lead qualification using SPICED methodology, booking meetings for sales, CRM record-keeping, collaborating with sales and marketing, and following up with inbound leads to drive new business.

Leads customer and user experience design for travel products and services. Conducts user research and usability testing, develops personas, journey maps, and wireframes, collaborates with product, marketing, and engineering teams, advocates for user-centered design, and improves experiences using feedback and data.

Arrange accurate, cost-effective domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support travelers and travel arrangers, enforce client travel policies, use preferred suppliers, resolve first-level service and technical issues, and maintain productivity and accuracy standards. The role requires extensive knowledge of GDS platforms, airline ticketing rules, international fares, ticket exchanges, online booking, and corporate travel procedures.

Arrange accurate, cost-effective domestic and international travel, including air, hotel, ground transportation, rail, and limousine services. Support corporate travel accounts, ensure compliance with client policies and preferred suppliers, provide first-level customer and technical support, and deliver high-quality service by phone and email. The role also requires adherence to procedures, productivity standards, ticketing regulations, and ongoing travel-industry training.

Arranges comprehensive domestic and international travel for VIP corporate clients, including air, hotel, ground transportation, and rail. Provides concierge-level service, manages executive travel preferences, advises on international travel requirements, ensures policy compliance, and supports travelers and travel managers. Requires extensive travel arrangement and VIP executive support experience, strong GDS and airline ticketing expertise, excellent communication, accuracy, customer service, and proficiency with Microsoft Office.

Provides consultative domestic and international corporate travel arrangements covering air, car, hotel, and rail. Manages reservations, fares, routing, ticketing, client policies, traveler documentation, calls, emails, queues, and urgent travel needs. Supports Corporate, Marine, Energy, and Offshore accounts, maintains service quality, solves problems, collaborates with suppliers, improves processes, and mentors less experienced team members. Includes after-hours weekday coverage and scheduled weekend shifts.

Sell leisure travel by building a client base, planning itineraries, booking tickets and accommodations, resolving travel issues, providing excellent customer service, and pursuing ongoing training through Virtuoso and internal programs.

Lead technical implementations for corporate travel clients, including account configuration, data mapping, booking-tool integrations, testing, troubleshooting, documentation, reporting, and operational handoff. Coordinate Sales, Account Management, IT, Operations, vendors, and clients while managing project timelines, deliverables, requirements, and quality assurance across concurrent implementations.

Build and maintain scalable ETL/ELT pipelines, integrate travel and customer data from internal and external systems, develop cloud data warehouse models, implement data quality monitoring, support real-time streaming, and ensure data privacy and regulatory compliance. Collaborate with analysts, data scientists, and product teams to deliver reliable datasets for personalization, forecasting, pricing, route optimization, and customer experience initiatives.

Manage supplier revenue optimization across air, hotel, ground, and distribution categories. Analyze complex data, build financial models, optimize commission structures and supplier programs, and identify opportunities to improve profitability. Collaborate with supplier relations, finance, and operations teams, develop dashboards and automation solutions, evaluate market and supplier changes, and lead strategic initiatives that generate incremental revenue and mitigate risk.

Manages client relationships, planning, execution, logistics, suppliers, budgets, and on-site delivery for meetings and events. Leads internal teams, negotiates contracts, oversees creative and promotional efforts, monitors financial performance, mentors project managers, and implements contingency plans. Requires at least four years of hospitality or performance-industry experience, including three years of meeting planning.

Arrange accurate and cost-effective domestic and international travel for corporate clients using group blocks, contracts, preferred suppliers, Amadeus, and Apollo. Support client accounts, enforce travel policies, provide traveler assistance, resolve first-level customer service and technical issues, monitor flights, complete air analysis, and maintain productivity, accuracy, and service standards. The role is fully remote with a Monday–Friday Pacific-time schedule.

Completes accurate, cost-effective domestic corporate travel arrangements, including air, hotel, ground transportation, and rail. Supports client accounts, creates complex itineraries, follows travel policies and preferred supplier guidelines, and provides first-level customer and technical support. Maintains service, productivity, accuracy, and compliance standards while communicating professionally with travelers and travel arrangers. Participates in training and staff meetings and collaborates with colleagues to support efficient operations.

Arrange domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support multiple client accounts, enforce travel policies, use preferred suppliers, and provide first-level customer and technical support. Apply airline ticketing and international airfare expertise, manage exchanges and reissues, produce cost-effective fares, and deliver accurate, professional service through phone and email while meeting performance standards.

Completes accurate, cost-effective domestic and international travel arrangements covering air, hotels, ground transportation, rail, and limousines. Supports multiple corporate accounts, follows client travel policies and company procedures, uses preferred suppliers, and provides first-level customer service and technical support. Maintains service quality, productivity, accuracy, compliance, and professional communication while attending staff and training meetings.

Manages meetings and incentive event projects from planning through execution. Serves as a secondary client contact, coordinates logistics, communications, vendors, budgets, contracts, invoices, timelines, and program documentation. Collaborates with internal departments and external partners, supports site inspections and event operations, reconciles expenses, and ensures successful project outcomes. The role is hybrid in Schaumburg, Illinois, or Appleton, Wisconsin, and may require extended hours, weekends, and travel.

Leads Direct Travel’s largest global customer accounts as the primary executive liaison and strategic advisor. Owns account strategy, governance, profitability, renewals, business development, service performance, and customer outcomes. Coordinates cross-functional and regional teams, leads executive reviews, manages complex negotiations, drives optimization and adoption, and resolves risks and issues across global programs. Requires extensive corporate travel or enterprise account management experience, executive relationship skills, and approximately 25% travel.