Jobs at Direct Travel

Arrange accurate and cost-effective domestic and international travel for corporate clients using group blocks, contracts, preferred suppliers, Amadeus, and Apollo. Support client accounts, enforce travel policies, provide traveler assistance, resolve first-level customer service and technical issues, monitor flights, complete air analysis, and maintain productivity, accuracy, and service standards. The role is fully remote with a Monday–Friday Pacific-time schedule.

Manages attendee registration and experience across program planning, execution, and follow-up. Responsibilities include maintaining registration data, producing reports and manifests, coordinating websites, travel, hotel room blocks, print materials, budgets, invoices, and client communications. Leads registration teams, supports on-site execution, ensures timely deliverables, interprets contract terms, and drives process improvements while collaborating with clients, suppliers, and internal program partners.

Manages attendee registration and experience across program planning, execution, and closeout. Responsibilities include maintaining registration data, producing reports and manifests, coordinating websites, travel, hotels, suppliers, client needs, timelines, budgets, invoices, and program deliverables. Leads registration teams, supports on-site execution, communicates with attendees and partners, ensures quality and timeliness, and drives process improvements.

Manages client relationships, event and meeting program planning, supplier contracts, budgets, logistics, marketing coordination, and onsite execution. Leads internal teams, mentors project managers, monitors timelines and financial performance, resolves operational issues, and drives continuous process improvement. The role requires extensive client interaction, international travel, cross-functional collaboration, and occasional extended or weekend work.

Leads the core accounting function, overseeing monthly, quarterly, and annual close, multi-entity consolidation, intercompany accounting, technical accounting, audits, internal controls, and GAAP-compliant reporting. Partners with FP&A, Treasury, Tax, Legal, subsidiaries, and external auditors. Recruits and develops accounting managers and staff while improving accounting processes, policies, systems, and controls across a multi-entity, multi-currency organization.

Remote Sales Development Representative responsible for outbound prospecting, lead qualification using SPICED methodology, booking meetings for sales, CRM record-keeping, collaborating with sales and marketing, and following up with inbound leads to drive new business.

Leads customer and user experience design for travel products and services. Conducts user research and usability testing, develops personas, journey maps, and wireframes, collaborates with product, marketing, and engineering teams, advocates for user-centered design, and improves experiences using feedback and data.

Provides consultative domestic and international corporate travel arrangements covering air, car, hotel, and rail. Manages reservations, fares, routing, ticketing, client policies, traveler documentation, calls, emails, queues, and urgent travel needs. Supports Corporate, Marine, Energy, and Offshore accounts, maintains service quality, solves problems, collaborates with suppliers, improves processes, and mentors less experienced team members. Includes after-hours weekday coverage and scheduled weekend shifts.

Sell leisure travel by building a client base, planning itineraries, booking tickets and accommodations, resolving travel issues, providing excellent customer service, and pursuing ongoing training through Virtuoso and internal programs.

Lead technical implementations for corporate travel clients, including account configuration, data mapping, booking-tool integrations, testing, troubleshooting, documentation, reporting, and operational handoff. Coordinate Sales, Account Management, IT, Operations, vendors, and clients while managing project timelines, deliverables, requirements, and quality assurance across concurrent implementations.

Build and maintain scalable ETL/ELT pipelines, integrate travel and customer data from internal and external systems, develop cloud data warehouse models, implement data quality monitoring, support real-time streaming, and ensure data privacy and regulatory compliance. Collaborate with analysts, data scientists, and product teams to deliver reliable datasets for personalization, forecasting, pricing, route optimization, and customer experience initiatives.

Completes accurate, cost-effective domestic corporate travel arrangements, including air, hotel, ground transportation, and rail. Supports client accounts, creates complex itineraries, follows travel policies and preferred supplier guidelines, and provides first-level customer and technical support. Maintains service, productivity, accuracy, and compliance standards while communicating professionally with travelers and travel arrangers. Participates in training and staff meetings and collaborates with colleagues to support efficient operations.

Arrange domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support multiple client accounts, enforce travel policies, use preferred suppliers, and provide first-level customer and technical support. Apply airline ticketing and international airfare expertise, manage exchanges and reissues, produce cost-effective fares, and deliver accurate, professional service through phone and email while meeting performance standards.

Manages meetings and incentive event projects from planning through execution. Serves as a secondary client contact, coordinates logistics, communications, vendors, budgets, contracts, invoices, timelines, and program documentation. Collaborates with internal departments and external partners, supports site inspections and event operations, reconciles expenses, and ensures successful project outcomes. The role is hybrid in Schaumburg, Illinois, or Appleton, Wisconsin, and may require extended hours, weekends, and travel.

Designs production solutions during the pre-sales cycle for corporate events, conferences, and experiential activations. Partners with business development, production, strategy, creative, and sourcing teams to translate client objectives into technically feasible scopes, budgets, proposals, and presentations. Serves as the production subject matter expert in client pitches, assesses risks and capacity, supports pricing and market positioning, identifies expansion opportunities, and creates handoff documentation for delivery teams after contract award.

Leads the Creative Group’s production department, overseeing employees, contractors, systems, processes, performance, training, and workforce development. Partners with leadership, Business Development, Operations, and clients to improve efficiency, profitability, service quality, sales growth, forecasting, pricing, supplier contracts, and client outcomes. Resolves escalations, supports pre-sale production strategy, conducts project debriefs, and drives continuous improvement.

Designs and delivers a global analytics platform supporting reporting, visualizations, self-service analytics, and embedded data products. Responsibilities include data collection and processing, semantic modeling, warehouse and pipeline development, query optimization, governance, analytics enablement, and stakeholder collaboration. The role provides actionable insights from complex travel data and builds integrated analytics applications using cloud platforms and business intelligence tools.

Drive net-new revenue for travel management solutions across a Mid-Market territory. Develop territory plans, identify decision-makers, sell complex cloud-enabled travel tech, negotiate contracts, maintain CRM forecasts, hit sales targets, collaborate across functions, represent the company at events, monitor market trends, and travel up to 25%.