We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Senior Program Manager, STARS will be responsible for creating and maintaining STARS project plans to track activities across STARS cross functional teams. The incumbent will work in coordination with the corporate STARS team to develop a tactical roadmap and project timelines for bridging activities related to STARS initiatives and work within a matrix operations environment to implement and support program management oversight. The incumbent is responsible for identifying risks and communicating to leadership proposed mitigation.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Leads the development of STARS project plans.
- Works within a matrix STARS team to identify business needs that will support performance improvement.
- Coordinates with cross-functional teams to identify dependencies.
- Develops project timelines for each initiative in coordination with the corporate STARS team.
- Establishes core materials on relevant topics to be presented to various stakeholders supporting STARS.
- Conducts regular scheduled meetings with various groups (e.g., IT, Analytics, Governance, Market Engagement)
- Tracks the regular review and analysis for ongoing CMS and National Committee for Quality Assurance policy changes to existing as well as new policy guidelines and/or rule changes.
- Participates in regularly scheduled STARS measures performance meetings with measure owners to ensure performance accountability and forward progress.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Experience in creating and developing project plans.
- Experience in participating in cross-functional teams and working within a matrix environment.
- Knowledge of healthcare quality measures and performance reporting preferred.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving skills.
EDUCATION AND EXPERIENCE CRITERIA:
- Bachelor's degree in a related field (e.g., Healthcare, Business, Management) or equivalent experience required. Master's degree preferred.
- 5+ years of experience in program management, healthcare operations, or related field required.
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
What We Do
ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. Operating over 50 medical centers in eight states, we are known to our patients as Dedicated Senior Medical Center, Chen Senior Medical Center, or JenCare Senior Medical Center.
Through our innovative operating model, physician-led culture and empowering technology, we drive key quality and cost outcomes that create value for patients, physicians and the overall health system. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships.
Results of our high-touch approach to primary care are impressive, as illustrated in the recent Modern Healthcare cover story published on Oct. 20, 2018, which reports that: “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs, and significantly higher use of evidence-based medications.”
