Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money. We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation.About the Role:
We are seeking a Senior Program Manager, People Platforms, on a contract basis to drive the launch of askHR, our new employee support experience, and other high-priority People Platform initiatives. You will bring structure and momentum to cross-functional programs that shape how Remitlians get answers, access services, and engage with People teams.
This is a high-autonomy role for someone who thrives in ambiguity and can move quickly from planning to execution. You will partner closely with People, HR Operations, IT, Legal, and vendor partners, reporting to [Hiring Manager Title].
You Will:
- Lead end-to-end program management for the askHR launch, including planning, milestones, risk management, and go-live readiness.
- Coordinate cross-functional stakeholders across People, IT, Legal, and vendors to drive alignment and on-time delivery.
- Define and manage launch plans, including change management, employee communications, and training.
- Establish success metrics and reporting to track adoption, employee experience, and program health.
- Identify process gaps and recommend scalable improvements across People Platform programs.
- Support additional People Platform initiatives as priorities evolve.
You Have:
- 6+ years of program management experience, ideally within HR technology, People Operations, or enterprise platforms.
- Proven experience launching employee-facing tools or services (e.g., HR service delivery, case management, knowledge base, or HRIS platforms such as Workday or ServiceNow).
- Strong change management and stakeholder management skills, including influencing without authority.
- Excellent written and verbal communication skills, with the ability to bring clarity to complex, ambiguous work.
- Experience working with global teams across time zones.
- Familiarity with AI-enabled employee support tools is a plus.
Contract Details: This is a 6-8 week short term contract.
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- 6+ years of program management experience
- Experience in HR technology, People Operations, or enterprise platforms
- Experience launching employee-facing tools or services, such as HR service delivery, case management, knowledge bases, or HRIS platforms
- Experience with HRIS platforms such as Workday or ServiceNow
- Strong change management and stakeholder management skills
- Ability to influence without authority
- Excellent written and verbal communication skills
- Ability to bring clarity to complex, ambiguous work
- Experience working with global teams across time zones
- Familiarity with AI-enabled employee support tools
What the Team is Saying
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What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
Gallery
Remitly Teams
Remitly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.
