Senior Program Manager, People Experience

Posted 3 Days Ago
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Foster City, CA, USA
Hybrid
165K-199K Annually
Senior level
Artificial Intelligence • Machine Learning • Robotics • Software • Transportation • Design • Manufacturing
Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
Own Talent Acquisition program management, capacity planning, reporting, vendor relationships, tooling, and conference operations. Partner with Recruiting, HRIS, Legal, and senior leaders to deliver scalable hiring programs, improve recruiting infrastructure, govern data quality, support interview enablement, and guide responsible AI adoption in recruiting.
Summary Generated by Built In
Zoox is seeking an experienced Senior Program Manager to join our People Experience (PEx) team, serving as PEx PMO's strategic partner to our Talent Acquisition organization. This role owns the planning, reporting, and vendor infrastructure that lets Talent hire efficiently and confidently at scale — from hiring capacity models to executive reporting to our large-scale industry conference presence. We're looking for someone with strong program management skills and real Talent Acquisition operations experience who can build the systems Talent leadership relies on to make good decisions. As PEx's needs evolve, this person will also be expected to take on new projects and departments beyond Talent.

Responsibilities

  • Program & Project Leadership: Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts.
  • Strategic Translation & Execution: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS.
  • Event & Conference Operations: Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics — plus lighter-touch support for smaller industry events.
    Interviewing & Enablement Support: Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed.
  • Stakeholder Engagement & Cross-Functional Alignment: Serve as the primary point of contact between PEx PMO and the Talent organization, partnering closely with Recruiting leadership, HRIS, and Legal to ensure alignment across initiatives.
    Talent Tooling & Vendor Management: Own relationships with core Talent tooling vendors (Lever, Gem, LinkedIn, ModernLoop, and others), partnering on tool roadmap decisions and budget/contract planning.
  • Governance & Reporting: Own executive-facing reporting, including the Monthly Hiring Report, and partner with HRIS on data governance and quality for Talent's Workday-based reporting infrastructure.

Initiative-Based Responsibilities

  • Hiring Goals & Capacity Planning: Build and maintain the methodology Zoox uses to plan hiring capacity against business growth targets — one of the most complex, least-documented pieces of Talent's operating model today.
  • AI in Talent: Partner with Legal/Employment Law on the responsible adoption of AI tools and processes within interviewing and recruiting — a high-sensitivity, cross-functional initiative requiring careful, thoughtful execution.

Qualifications

  • 8+ years of relevant program management experience, with a focus on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning.
  • Proven experience designing and delivering scalable operational programs in a fast-paced environment.
  • Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent).
  • Analytical and problem-solving skills, with demonstrated experience building data-driven planning models.
  • Excellent written and verbal communication skills, with a proven track record of influencing senior leaders and stakeholders.
  • Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives.
  • Strong group facilitation and presentation skills across a variety of formats.
  • Experience planning and executing large-scale conferences, corporate events, or offsites, including budget and vendor management.
  •  
    If you are ready to adapt to new challenges, take on new roles as needed, and hit deadlines, we would love to hear from you. If you’re not shy about herding cats and managing chaos, then this role was made for you!

Skills Required

  • 8+ years of relevant program management experience focused on Talent Acquisition operations, recruiting program management, or workforce and hiring capacity planning
  • Experience designing and delivering scalable operational programs in a fast-paced environment
  • Functional expertise with recruiting and Talent Acquisition systems and tools such as Lever, Gem, LinkedIn Recruiter, or equivalent
  • Analytical and problem-solving skills, including experience building data-driven planning models
  • Excellent written and verbal communication skills with experience influencing senior leaders and stakeholders
  • Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives
  • Strong group facilitation and presentation skills across varied formats
  • Experience planning and executing large-scale conferences, corporate events, or offsites, including budget and vendor management

Zoox Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.

  • Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
  • Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
  • Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.

Zoox Insights

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The Company
HQ: Foster City, CA
2,900 Employees
Year Founded: 2014

What We Do

Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.

Why Work With Us

At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.

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