At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Minneapolis, MN, USA

Senior Program Manager - Marketing

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Our Opportunity:

Chewy is looking for a Senior Marketing Program Manager to join our Go-to-market Operations team in either Boston, MA, Plantation, FL, or Minneapolis, MN locations. This team is responsible for driving successful, on-time execution and delivery of large-scale marketing campaigns, and product launches. The programs we work on are large in the scale of spend, impact, outreach, channels, and teams involved.

In this role, you will be orchestrating many concurrent programs with strategic IMC leaders. You will build project plans & timelines, solve problems, and communicate progress to stakeholders. You will work cross-functionally to proactively identify, monitor, communicate, and resolve potential roadblocks, and establish durable programming mechanisms. Your projects will vary in size, ask, and scope.

You have experience in and understand the complexities of integrated marketing campaigns, retail, merchandising, and vendor funding program management. You enjoy mobilizing cross-functional teams, you are an excellent communicator, an enthusiastic and proactive problem solver who is engaged at all levels of the project, possessing a heightened sense of ownership, responsibility, and accountability with a proven track record to lead projects from planning through completion. This role is critical for Chewy to maintain and improve speed to market.

What You’ll Do:

  • Build and manage highly engaged, effective relationships across Marketing, Retail, Site Experience, Creative, Channels and other cross-functional teams
  • Consistently deliver multiple, concurrent programs that drive customer value, anticipated ROI, and impact many teams
  • Partner with cross-functional stakeholders to develop tailored, actionable processes and work-back plans with an emphasis on durable mechanisms & speed to market
  • Master and utilize software tools to successfully navigate through program stage gates and deliverables as well as capture key project data to support business initiatives, decisions, goals, and growth
  • Proactively identify and resolve time-sensitive challenges with a positive, collaborative, solutions-focused approach
  • Work directly with Marketers, Channel owners, and Creatives to ensure seamless, end-to-end, on-time project completion
  • Orchestrate external partner timelines & routines to deliver on successful vendor-funded campaigns, serve as a trusted resource & advisor
  • Be the subject matter expert in all areas of the program, proactively setting and managing expectations on an ongoing basis throughout the engagement life cycle
  • Serve as a key stakeholder in how the full funnel process works for Marketing campaigns, providing feedback and key insights to our Marketing Leadership, influencing solutions from the PM vantage point
  • Make data-driven decisions to optimize processes and mechanisms with a goal to simplify and expand efficiency

What You’ll Need:

  • Minimum 5-7 years of experience in a fast-paced setting or similar Marketing environment directly managing multiple, cross-functional programs
  • Experience managing and overseeing partner/vendor relationships
  • Proficient in utilizing project management software tools (Smartsheet, PowerPoint, Office Timeline, Confluence, CrossCap, Workfront, etc.) to manage and optimize process workflows, including maintenance of key project details and data points
  • Proven ability to use analytical, innovative, and quick-on-your-feet thinking to adapt work-back plans while still delivering on time and on budget
  • Demonstrated track record of gaining trust and respect by consistently illustrating sound critical thinking skills and maintaining composure in ambiguous situations
  • Excellent attention to detail, effective negotiation and problem-solving skills
  • Team player, passionate about motivating and/or mentoring team members, fostering a positive team environment and culture
  • Bachelor’s degree in Communications, Marketing, or related field
  • PMP-certified preferred
  • Travel is expected 10% of the year



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected].

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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