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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
The GTM Sales Strategy Program Manager is the strategic architect of our long-term revenue engine. This is a high-visibility leadership role designed for a builder who can operate in the space between corporate vision and operational execution. You will own the what and the why of our go-to-market motion - identifying high-impact growth levers, diagnosing complex business blockers, and incubating big bet projects before they are scaled by the broader operations organization. The mission is to look beyond the current fiscal quarter to ensure New Relic is positioned to win over a 12-to-36-month horizon. You will serve as the strategic navigator, providing the market logic and cross-functional orchestration required to transform strategic priorities into repeatable, scalable GTM frameworks.
What you'll do
- Strategic Planning: Define market segmentation logic, partner with Finance and Sales leadership on the 3-year GTM roadmap, and collaborate with Product and Finance to evolve economic models like consumption-based pricing.
- "Big Bet" Orchestration: Lead high-complex, time-bound cross-functional initiatives (e.g., New SKU launches, M&A GTM integrations), identify root causes of business friction, and propose structural solutions to the executive team.
- GTM Innovation & Incubation: Codify technical successes into repeatable "Land & Expand" sales playbooks and act as an "Incubation Hub" for new sales motions (like Product Led Growth or Partner-led models) through pilot programs.
- Executive Narrative & Intelligence: Craft the strategic why behind performance numbers for Board meetings and QBRs by translating data from Revenue Intelligence into narratives, and design the actionable outcomes for executive cadences.
- Collaboration & Boundaries: Operate under a design then delegate model, defining the strategy and logic (e.g., segmentation strategy, sales play vetting, long-term pipeline trends) for other teams (Planning, Enablement, Field Ops, GTM Engineering) to execute or own.
This role requires
- Ability to synthesize complex signals into a cohesive GTM plan, influence a matrixed organization without direct authority, apply strategic diagnostic rigor to solve root causes, and demonstrate executive presence to challenge stakeholders and leader assumptions with data.
- 8+ years of industry experience, preferably within Enterprise Software/SaaS.
- 8+ years in Sales Strategy, Management Consulting, or BizOps leadership.
- Deep expertise in B2B sales methodologies (e.g., MEDDPICC) and consumption-based business models.
- Advanced analytical skills (SQL, Excel/Google Sheets) and proficiency with BI tools (Tableau, Looker).
Please note that visa sponsorship is not available for this position.
#LI-TK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- 8+ years of industry experience, preferably within Enterprise Software/SaaS
- 8+ years in Sales Strategy, Management Consulting, or BizOps leadership
- Deep expertise in B2B sales methodologies
- Advanced analytical skills
- Proficiency with BI tools
New Relic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Relic and has not been reviewed or approved by New Relic.
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Healthcare Strength — Core coverage spans medical, dental, vision, telehealth, and mental‑health tools, with employer‑paid life and disability. Wellness funds and globally available programs add breadth to the health offering.
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Parental & Family Support — Paid parental leave, family‑forming support through Carrot, and subsidized back‑up childcare indicate strong family benefits. These supports are positioned across regions and designed to cover varied family needs.
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Retirement Support — A 401(k) with an employer match is part of the package alongside other financial programs. The employer match is cited as a meaningful component of total rewards.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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