Senior Program Manager, Enterprise
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Senior Program Manager will be responsible for managing multiple projects falling under the Enterprise Initiative from beginning to end in a fast-paced B2B SaaS environment. Responsibilities include developing project plans, communication plans, allocating tasks and setting milestones, and tracking the status of the project over time. You will be responsible for ensuring that projects get released and that go-to-market teams are engaged and ready. You will also need to be proactive in helping avoid project conflicts and resource constraints. Additionally, you will need to provide visibility to the leadership team and other program managers as to the status of all projects to ensure transparency and quick risk mitigation.
How you'll add value:
- Work closely with Product/Engineering/CS to set priorities, define deliverables, and timelines
- Manage releases and deliverables
- Ensure that all project deliverables and goals are completed (i.e., requirements and wireframes, story points, adoption goals, etc.)
- Implement and manage change when necessary to meet project goals
- Visualize project progress and health to stakeholders
- Proactively identify and communicate project risks
- Organize cross-team communications around product
- Proactively identify areas for improvement within processes
- Oversee multiple projects from beginning to end
- Monitor and report on project progress and assess results of the project
- Identify and facilitate the removal of roadblocks/dependencies the teams face
- Excellent time and task management abilities
- Other duties as assigned.
What you'll need to be successful in this role:
- 3-5 years of experience in a Project or Program Manager Role
- 3-5 years of experience managing projects at a SAAS company with familiarity with the Agile software development lifecycle
- Ability to thrive in a collaborative environment.
- Extremely detail-oriented; able to see the big picture
- Results-driven but flexible
- Ability to facilitate conversations, including challenging contexts
- Experience with OKR framework
- PMP certification
- Experience using Monday.com and Atlassian products (Jira and Confluence)
- Experience in Restaurant or Accounting
- Experience with large job board application or HR Recruiting ATS-job posting
PREFERRED QUALIFICATIONS
R365 Team Member Benefits & Compensation
- This position has a salary range of $100K-$160K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
#BI-Remote
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.