THE ROLE & THE TEAM
Partner Services is seeking a Senior Program Manager to drive key projects and programs to bring value to the partners and customers of Zalando across multiple customer propositions (Wholesale, Partner Program, and Connected Retail). In your role, you will be responsible for delivering complex programs and projects together with the tech teams and the stakeholders, ensuring alignment with strategic goals, and driving towards successful value delivery.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. This vision starts with our hiring - we do not discriminate based on gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
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Lead and manage data-driven projects and initiatives: Oversee the development and implementation of data-centric products and solutions, ensuring they align with strategic objectives and deliver measurable business value. Active communication with stakeholders is key.
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Drive scope and milestones: Work closely with stakeholders, product managers, data and software engineers, analysts, and applied scientists to define project requirements, scope, and timelines, ensuring the successful delivery of data-related projects.
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Manage risks and dependencies: Identify and mitigate potential risks, including data quality issues, privacy concerns, and security threats. Manage dependencies between data projects and other initiatives to ensure efficient execution.
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Leverage data insights to drive project success: Utilize data analytics to monitor project progress, and identify areas for improvement.
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Support the PMO in organizational responsibilities: Facilitating business reviews, project initiations, and improving ways of working and processes.
WE’D LOVE TO MEET YOU IF
You are a strategic thinker with a passion for leading high-impact programs and driving successful outcomes, we invite you to apply for this exciting opportunity. Join us and be part of a team dedicated to making a meaningful impact in our industry.
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You have a bachelor's degree in Business, Project Management, or a related field; a Master's degree is a plus.
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You have proven experience as a (Senior) Program Manager, overseeing multiple projects simultaneously, especially in the field of data-related products and projects.
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You have a strong understanding of project management methodologies and best practices.
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You have excellent leadership, communication, and interpersonal skills.
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You have demonstrated the ability to drive results in a fast-paced, collaborative environment.
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PMP or PgMP certification is highly desirable.
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
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Employee shares program
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40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
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2 paid volunteering days a year
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Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
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Work from abroad for up to 30 working days a year
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27 days of vacation a year to start
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Relocation assistance available (subject to prior agreement)
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Family services, including counseling and support
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Health and wellbeing options (including Gympass)
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Mental health support and coaching are available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
What We Do
Welcome to Zalando. Here’s some key info about us:
Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion.
Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.
Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.