Senior Program Manager, Data and Operations (contract)

At Snorkel AI, we are pioneering new approaches to data development. We are seeking a motivated and organized senior program manager to support new initiatives in our Research department. This is a high-ownership opportunity to contribute to cutting-edge approaches to data development. This role requires a blend of skills and experience including vendor management, operations management, resource planning, and familiarity with human data labeling/annotation.

This role is a contract position for now - assuming we find a mutual fit within the first 3 months, we have high confidence this will be converted to a permanent position. The rate for the first 3 months of this project $85/hour (open to OT). 

Main Responsibilities

• Conduct resource planning to estimate and address hiring needs for program execution. Partner with the People team to recruit and onboard new team members into the program.
• Identify potential risks and issues related to program execution. Develop mitigation strategies and contingency plans to address and manage risks effectively.
• Serve as the primary point of contact between Snorkel Research and external vendors/partners who may support the program. This includes vendor selection, facilitating relationships, assisting with contract negotiations, ensuring alignment with project objectives and deliverables, and creating standards and process guidelines. 
• Serve as a point of contact for our customers - liaise with their team on clarifying deliverables, communicating timelines and general updates on the project.
• Develop and implement processes and documentation to support program execution. Continuously assess and improve operational workflows to enhance efficiency and effectiveness.
• Work closely with research, engineering, and other teams to align goals and deliverables. Facilitate communication and collaboration across teams to drive program success and address any cross-functional challenges.
• Monitor and report on program performance metrics. Provide regular updates on program progress, risks, and issues. Propose and implement corrective actions as necessary.
• Manage one or more program or project managers, providing day to day guidance and task prioritization.

Minimum Qualifications

• 4+ years relevant work experience in program or project management in data or technology-driven environments. Demonstrated success in managing complex, cross-functional projects and programs.
• Startup mindset - looking for someone who isn’t afraid of white space and can take something zero to one. Looking for collaborative spirit, a penchant for building and the flexibility + confidence to experiment and react in real time.
• Strong organizational and leadership skills with a track record of managing complex projects effectively. Excellent communication skills with the ability to interact effectively with both internal teams and external partners.
• Self-motivated with a strong problem-solving mindset. Ability to thrive in a fast-paced, dynamic environment. Detail-oriented with a commitment to delivering high-quality results.
• Experience managing human data labeling/annotation projects. Understanding of data development processes and AI technologies such as large language models (LLMs) is a plus.
• Bachelor’s degree in Business Administration, Data Science, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., PMP, PMI-ACP) are a plus.
• Previous experience working at a startup is a plus.