Primary Responsibilities:
- Content metadata strategy: Own and develop metadata and tagging strategies within the CMS that ensure topics and authored content follow a prescribed taxonomy for the library of content, and metadata that enables discovery within the publishing process and accessibility standards
- Content entry into CMS: Own execution of content entry at a high quality and accuracy bar into the CMS, with proper quality assurance procedures and testing
- Automation and tools: Partner with CMS Product, Engineering, Authors and Accessibility to ensure efficient processes and automation are in place to support a high scale of quality content to be entered into CMS that also meet accessibility standards
- Planning, Measurement and Reporting: Define and own mechanisms for requests, prioritization and commitment to timelines to ensure content entry requests can be completed. Develop and report out measurement of throughput to stakeholders
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 5+ years of content management experience for a B2C or B2B enterprise
- Experience with processes and tools for content planning and data entry automation
- Extensive technical knowledge of CMS tools, digital publishing processes and platforms (e.g. Adobe Experience Manager)
- Foundational understanding of content taxonomy within a structured data environment
- Demonstrated success as a SME with high impact customer and business results
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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What We Do
We’re the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare. We’re a global organization that’s evolving health care so everyone can have the opportunity to live their healthiest life. With our hands across all aspects of health, we'll provide you with a rewarding career that enables you to grow in the directions that best fit your passions. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.
Our global technology team consists of more than 30,000 innovators from around the world passionate about using technology to improve the lives of people and communities. We are modernizing the health care system through modern analytics, comprehensive clinical expertise, innovative technologies and extensive experience in improving operational and clinical performance.
As part of our team, you will be provided opportunities to channel your curiosity into initiative, working alongside distinguished engineers and developers pursuing innovations that improve the health care experience for everyone. We encourage you to dive in, explore and ask questions about creative ways to use technology to help make the health care system work like an actual system.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business, the responsibilities of a job, and your preference for more flexibility. These models are core on-site 5 days/week, hybrid 3 day/s week and telecommute or fully remote.
