Company Overview:
Chewy is an online retailer of pet food and pet-related products. Our mission is to provide pet owners with the highest quality products, services, and support. We are seeking a highly motivated and expert Senior Program Manager to identify Retail Margin improvement opportunities and stand-up programs to address them at scale.
Job Summary:
The Senior Program Manager – Chewy Advertising will be responsible for identifying, prioritizing, and driving programs that will improve Chewy's Retail Media operations. You will play a crucial role in coordinating the budget, managing vendors, JBP Process, identifying GTM opportunities, and optimizing sales operations with vendor tools. This role will work cross-functionally with Category Management, finance, marketing, product, and more to streamline business operations. This role will play a critical part in implementing our toolset for Chewy Ads’ Retail Media Network (RMN) while ensuring alignment with operational and business goals.
Key Responsibilities:
- Budget and Forecast Management: Coordinate budgets across constituents ensuring accurate financial planning and resource allocation.
- Margin Improvement Initiatives: Identify and prioritize opportunities to improve profit margins across the organization. Develop and implement programs to address these opportunities at scale.
- Cross-Functional Collaboration: Work closely with product, marketing, and finance teams to gather input, align priorities, and implement margin improvement initiatives effectively.
- Performance Monitoring: Supervise progress on margin improvement initiatives and report on key metrics related to margin performance to senior leadership.
- Partner Relationships: Develop and maintain strong relationships with key partners to drive alignment and secure agreement for initiatives.
- Business Insight: Cultivate a deep understanding of Chewy’s business operations and financial drivers to inform strategic decisions.
- Salesforce Management: Leverage Salesforce.com to manage sales processes, track performance, and generate insights for decision-making.
- Team Development: Establish clear roles and responsibilities for Team Members and develop and implement training curricula.
Qualifications:
- Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
- 6+ years of experience in business operations, financial analysis, or related roles, preferably within a retail or media environment.
- Strong analytical skills with the ability to identify and interpret complex data
- Proficiency in Salesforce.com
- Excellent communication and interpersonal skills, with the ability to form relationships across all levels of the organization.
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Experience working in a fast-paced, dynamic environment
LI-Hybrid
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
