The Senior Program Manager (SPM) supports the Division CMO in the running of the Office of the DCMO with an aim of achieving the Quadruple Aim.
SPM supports in areas of clinical strategy, quality improvement initiatives, care coordination endeavors, medical staff alignment, operational and emergency implementation and ongoing management of key programmatic improvement and standardization initiatives.
Program initiatives assigned cover a broad spectrum to include: quality assessment and improvement; financial performance; patient care progression efforts and throughput optimization; timely care with superior experience for caregivers, patients and physicians, variation reduction in patient care delivery; and physician alignment and engagement. Administers the process of analyzing requirements and makes recommendations and facilitates system and process change as needed. Assures analysis and management of the total needs of the assigned programs/projects and sustainment of prioritized goals for the division.
This position is responsible for leading complex programs/projects to include the creation and oversight of project timeliness, building leader accountability and plans in partnership with the team, including directors, clinical nurse leaders, physicians, data analysts, executive assistant, and other key stakeholders.
At the senior level, this program manager additionally supports larger system initiatives outside of service line as identified and prioritized by division leaders.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence California Regional Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
- Bachelor’s Degree and
- Master's Degree in Health Administration or Business Administration or equivalent education/experience
- 7 years of progressive responsibility preferably in a health care setting.
Preferred qualifications:
- Coursework/Training: Lean, Six Sigma training.
- Management Professional (PMP) Certification upon hire
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About UsOur award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Skills Required
- Bachelor's degree
- Master's degree in Health Administration, Business Administration, or equivalent education/experience
- Seven years of progressive responsibility, preferably in a healthcare setting
- Lean or Six Sigma training
- Project Management Professional (PMP) certification upon hire
Providence Health & Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.
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Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
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Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
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Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.
Providence Health & Services Insights
What We Do
At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.
