We are looking for a Senior Program Director to lead the end-to-end delivery of large, complex telecom programs. In this role, you will be fully accountable for program outcomes across network stability, time, cost, quality, and customer satisfaction. You will provide strategic leadership across multiple projects, vendors, and domains, acting as the single point of accountability for executive stakeholders.
This role requires strong leadership, commercial acumen, and the ability to drive predictable delivery in complex, mission-critical environments.
What you will do
- Lead and own large-scale, multi-year telecom programs across Core Network, 5G, Cloud, OSS/BSS, and IT transformation.
- Establish and govern robust program frameworks, including Steering Committees, risk and financial controls, decision logs, and escalation models.
- Ensure disciplined program execution covering scope, milestones, dependencies, and change control.
- Act as the final escalation point for delivery, technical, and commercial risks.
- Serve as a trusted advisor to C-level and senior customer executives, leading executive communications on program status, risks, recovery plans, and strategic decisions.
- Drive on-time, on-budget delivery across all workstreams while ensuring network stability and service continuity during transformations and migrations.
- Oversee cutovers, migrations, go-lives, and incident recovery where applicable.
- Own full program P&L, including revenue recognition, cost control, margins, forecasting, and financial reporting.
- Manage contracts, change requests, claims, and commercial negotiations in line with contractual commitments.
- Lead, inspire, and align cross-functional teams across Core, RAN, IP, Cloud, OSS/BSS, and IT domains.
- Proactively manage risks, quality assurance, audits, and compliance with customer and regulatory requirements.
- Drive continuous improvement through automation, standardization, lessons learned, and reuse.
You will bring
Experience
- 15+ years of experience in telecom delivery, with 7+ years leading large-scale transformation programs.
- Proven track record delivering complex, mission-critical telecom programs.
- Experience working with Tier-1 operators or large enterprise telecom environments.
- Strong background in network modernization, 4G/5G Core, cloud-native platforms, OSS/BSS, or IT transformation.
Technical & Domain Expertise
- Solid understanding of telecom architectures including Core, Cloud, IP, and OSS/BSS.
- Hands-on experience managing live network changes and high-risk migrations.
- Ability to engage credibly with architects, engineers, and vendor partners.
Leadership & Personal Skills
- Executive-level communication and stakeholder management skills.
- Strong decision-making ability under pressure.
- Proven capability to lead large, diverse, and cross-cultural teams.
- Strong commercial mindset with effective negotiation skills.
Education & Certifications
- Bachelor's degree in Engineering, IT, or a related field (Master's preferred).
- Program and Project Management certifications such as PMP, PgMP, PRINCE2, or SAFe are an advantage.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Philippines (PH) || Taguig Bonifacio Global City
Job details: ICT Program Director/Manager
Job Stage: Job Stage 7
Primary Recruiter: Sushmita Centeno
Hiring Manager: John Emill Buencamino
Top Skills
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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