Senior Program Coordinator

Posted 2 Days Ago
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Far Rockaway, New York, NY, USA
In-Office
19-34 Hourly
Senior level
Edtech • Healthtech
The Role
Coordinates medical student credentialing and clinical clerkship readiness at affiliated hospitals. Processes health records, immunizations, evaluations, orientations, correspondence, and required documentation; follows up with students and hospital coordinators; maintains data in Banner, Salesforce, and Medtrics; supports examinations, site visits, compliance requirements, and student issue resolution. The role is onsite and may support additional campuses with domestic and international travel as needed.
Summary Generated by Built In
Company Description

RUSM

Founded in 1978, Ross University School of Medicine (Ross Med) prepares skilled, practice-ready physicians to lead within the U.S. healthcare system, supported by a network of more than 16,000 alumni.

Ross Med is committed to expanding access to opportunities across the medical profession and offers students from a wide range of backgrounds the opportunity to pursue a Doctor of Medicine degree. Students complete their foundational studies in Bridgetown, Barbados, before completing their clinical training in one of our affiliated teaching hospitals throughout the U.S.

Visit medical.rossu.edu for more information, and follow RUSM on Instagram, Facebook and LinkedIn.

Onsite (Monday– Friday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Job Description

A senior program coordinator role will work directed onsite with one of the University's affiliate clinical training hospital sites. This position will work with various departments to ensure medical students are credentialed and ready to start their clinical clerkships. The senior program coordinator will work closely with the affiliate hospital's administration on student orientation, and the collection/processing of all required student documentation and evaluations.

Responsibilities

  • Processes student documents for core and elective rotations at the affiliated training site.
  • Reviews student health records including health assessment and immunization records to meet hospital requirements
  • Active follow-up on outstanding documents needed to begin clerkships. Works with hospital coordinators to ensure all University students are credentialed and can begin clinical clerkships.
  • Submits all requisite paperwork to hospital coordinators and participating hospitals
  • Provides valuable customer service to clinical students in-person meetings or via phone/email.
  • Uses the Banner, Salesforce, Medtrics and performs general data entry procedures on all University.
  • Assesses the accuracy and completeness of Clinical Clerkship Evaluation Forms received.
  • Prepare and assist with student orientation. Assists in proctoring the National Medical Board Examinations
  • Prepare and send out all necessary correspondence with University students
  • Gives timely feedback on emerging student needs and supports the development of innovative solutions to meet them, working closely with various departments in solving unique and complex problems with broad impact to student satisfaction.
  • Documents appropriate procedures, instructions, and rules to share knowledge and create standards for operations at affiliated training site
  • May assist in orientation, student documentation and other duties for additional hospitals in the area.
  • Assists with the planning and execution of University academic site visits.
  • Collaborates with local GME office on specific working hour requirements and adheres to all pre-employment obligations as set by the hospital.
  • Completes other projects and duties as assigned
  • Complies with all policies and standards

Qualifications

  • A Bachelor’s degree is required preferably in education, social science, or a health care related field.
  • 2 years prior experience in education or a field related to counseling or customer service.
  • Solid computer skills with Microsoft Office Suite, Internet applications, database software, and SCT Banner highly desirable.
  • Familiarity with NBME, ECFMG/USMLE guidelines and other pertinent policies and procedures necessary for licensure of international medical graduates (IMGs) desirable.
  • Excellent communication and presentation skills.
  • Ability to organize, prioritize and adhere to deadlines.
  • Demonstrated ability to work independently and as part of a team.
  • Excellent negotiation, decision making, and time management competence.
  • A team player, respectful of others and capable of working well with a wide variety of personalities.
  • The ability to travel to various campuses as needed domestically and internationally.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.7 and $33.84. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits


     

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

Skills Required

  • Bachelor's degree, preferably in education, social science, or a healthcare-related field
  • Two years of prior experience in education or a field related to counseling or customer service
  • Solid computer skills with Microsoft Office Suite, internet applications, and database software
  • Experience with SCT Banner
  • Familiarity with NBME, ECFMG, USMLE guidelines, and policies related to international medical graduate licensure
  • Excellent communication and presentation skills
  • Ability to organize, prioritize, and adhere to deadlines
  • Ability to work independently and as part of a team
  • Excellent negotiation, decision-making, and time-management skills
  • Ability to work respectfully with a wide variety of personalities
  • Ability to travel to various campuses domestically and internationally as needed
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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 1973

What We Do

Covista is America's largest healthcare educator, operating five accredited institutions to expand access to healthcare careers and address workforce shortages.

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