Senior Program Coordinator - onsite

This role sits at the intersection of client success, project execution, and strategic partnership, supporting Population Health initiatives while embedded onsite with a key client. Acting as the day-to-day face of Netsmart, this individual will build deep, trusted relationships with client stakeholders, serving as a go-to advisor for workflows, initiatives, and ongoing innovation efforts. Success in this role requires a highly proactive, relationship-driven approach, with the ability to anticipate client needs, influence outcomes, and ensure strong adoption and long-term value realization. In parallel, the individual will coordinate projects, align cross-functional teams, and remove barriers to execution across both client and internal environments. This is an ideal opportunity for a high-potential professional (3–4 years experience) who thrives in a highly visible, client-embedded role and enjoys being on the front lines, driving impact and partnership.

This role will be working onsite in Jefferson City, MO, embedded with Netsmart's Client.

Responsibilities

• Support development and management of complex internal and external programs to deliver business-aligned outcomes.

• Identify opportunities to improve program outcomes by researching program development and management best practices.

• Responsible for completion of program tasks and deliverables, development of business processes to meet program objectives

• Lead cross functional groups and business stakeholders to ensure program deliverables are met

• Create and maintain reporting on program performance against defined goals and objectives

Qualifications
Required

• Bachelor's degree or equivalent relevant work experience

• At least 2 years of experience with program administration

• At least 2 years of experience leading projects, programs, or initiatives

• Effective and efficient communication skills and be able to organize, prioritize and schedule a high workload

• Demonstrated analytical and problem-solving abilities.

• Strong collaborative skills and the ability to communicate effectively with various audiences.

Preferred

• Ability to secure and deploy resources effectively and efficiently

• Experience in the Behavioral Health sector

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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