Senior Product Specialist

Posted Yesterday
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Singapore, SGP
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Drives sales growth and market share across key medical device accounts, builds customer relationships, supports product education and training, manages account information and expenses, and develops strategic account and portfolio plans. The role collaborates with sales, marketing, franchise, and clinical stakeholders while maintaining strong product, procedural, competitor, and market knowledge. It also requires customer-focused selling, opinion-leader engagement, and willingness to work weekends.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Singapore, Singapore

Job Description:

Job Description

Key Responsibilities:

  • Achieve / exceed assigned account sales target contribution in key accounts

  • Identify development opportunities and increase unit growth, profitability and market share for target customers

  • Achieve high levels of customer satisfaction through customer relationships, product support and services

  • Improve customer delivered health care services to patients through in-service education and training where appropriate

  • Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a collaborative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues

  • Manage account information through effective, timely reports and accurate customer records

  • Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J from competitors

  • Manage both samples and sales related expenses within the agreed forecast and/or guidelines

  • Engage in product portfolio management and set strategic directions based on customer needs and business goals

  • Keep up to date on product, procedural, competitor and market knowledge

  • Identify and increase opportunities in existing and new accounts

  • Foster collaboration and partnering between opinion leaders and the company

  • To undertake any other duties or responsibilities deemed necessary, for the advancement of the company

Experience and Skills: Required:

  • Bachelor's degree in Science/Nursing/ Business

  • 3-5 years of selling experience with strong sales record, preference for sales experience in medical device products

  • Excellent interpersonal, communication & presentation skills

  • Must be able to develop and maintain excellent working relationships, work successfully within a team environment

  • Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization

  • Demonstrated ability to handle multiple projects

  • Cultural sensitivity and ability to work and thrive in a multi-cultural environment, as well as an ability to work in a matrix environment are required

  • Dynamic and outgoing personality to deliver results under pressure, and possess the ability to handle work stress

  • Must be willing to work on weekends



Required Skills:



Preferred Skills:

Account Management, Business Behavior, Collaboration, Cultural Competence, Customer Analytics, Customer Centricity, Execution Focus, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Medical Technology, Sales, Sales Support, Solutions Selling, Sustainable Procurement, Vendor Selection

Skills Required

  • Bachelor's degree in Science, Nursing, or Business
  • 3–5 years of selling experience with a strong sales record
  • Medical device product sales experience
  • Excellent interpersonal, communication, and presentation skills
  • Ability to develop and maintain strong working relationships and work successfully in a team environment
  • Demonstrated leadership qualities and customer-centric approach
  • Ability to handle multiple projects
  • Cultural sensitivity and ability to work in multicultural and matrix environments
  • Ability to deliver results under pressure and handle work stress
  • Willingness to work on weekends
  • Account management, customer analytics, healthcare trends, market knowledge, medical technology, sales support, and solutions selling

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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