When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleSenior Product SpecialistLocation(s)Petaling Jaya
Job Description
Responsibilities
- Deliver and provide solution-oriented demos, new method development and technical solution in content to customer requirements. Analytical in understanding and able to convey differentiation over competition and provide technical competitive intelligence advice.
- To collaborate with sales personnel throughout the sales cycle in term of products knowledge and applications, from presales to the end of the cycle and after sales supports.
- Presales- Demonstrations, power point presentations, in depth technical discussion, propose total solution, lead the compilation of applications and marketing materials for customers/users, and hold teleconferences with user/customer.
- After sales - Applications training – presentation on technology relevant to instrumentation prior to hand on. Hands-on training hardware and software; troubleshooting; answer user queries on experimental
- Support sales on opportunities by researching and identifying potential accounts; building rapport; facilitate solving customer problems on application issues through training, information and recommendation of solutions through knowledge of competitive offerings.
- Support sales team on user meetings, workshops, seminars to update products technology and chemistry
- Support on annual sales activity based on company's strategic objectives to meet sales target by supporting Sales Leaders in developing new prospects and penetrate competitive accounts
- Maintain installed base customer satisfaction and contact point of communication supporting and resolving customer enquiries and collaborate with service engineers.
- Run tests on customer samples and provide data to the customer and help close orders through frequent interaction with the sales professionals. Troubleshoot problems related to instruments application and software.
- Prepare and deliver presentations and seminars that speak to the customers’ business needs and applications by positioning our products as solutions to meeting those needs.
- Work closely with service team and extended regional sales team and business units in order to promote a high level of customer support.
- Provide local support for planned customer training event throughout the year. Provide feedback to management on industry trends, customers growth opportunities.
Academic Qualifications:
- Candidate must possess at least a Bachelor's Degree or Masters in Chemistry
- At least 5 year(s) of working experience in running application using Chromatography
- Strong knowledge, theory, with applications required hands-on experience with chromatography products.
- Good analytical in research data & problem-solving skill in developing solutions
- Good presentation skill in both verbal and written in English & Bahasa Malaysia
- Able to work in a team environment with sales and service.
- Customer service oriented and willing to travel domestic & overseas
- Computer literate, knowledge in MS Office - Excel, Word, Powerpoint
Skills Required
- Bachelor’s or Master’s degree in Chemistry
- At least 5 years of experience running applications using chromatography
- Strong chromatography theory, applications knowledge, and hands-on experience with chromatography products
- Strong analytical research-data analysis and problem-solving skills
- Good verbal and written presentation skills in English and Bahasa Malaysia
- Ability to work in a team environment with sales and service teams
- Customer-service orientation and willingness to travel domestically and overseas
- Computer literacy and knowledge of Microsoft Office, including Excel, Word, and PowerPoint
PerkinElmer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.
-
Retirement Support — Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
-
Leave & Time Off Breadth — Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
-
Flexible Benefits — Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.
PerkinElmer Insights
What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.
