Senior Product Payments Manager Europe
We are seeking a Senior Manager, to own the expansion and optimization of Western Union’s Funds In methods across Europe.
This role is responsible for growing coverage of Funds In methods across Europe corridors, improving conversion and authorization rates, while ensuring all Funds In methods meet compliance and scheme requirements. The role sits within the global Payments Product organization and works closely with Engineering, compliance, business and external partners across the region.
Responsibilities
Own the Europe funds-in product roadmap, identifying Funds In coverage gaps by corridor and prioritizing integrations based on volume, revenue opportunity and customer demand.
Evaluate and onboard new Funds In methods such as local real-time rails, debit/credit card, wallets, bank transfers and digital assets.
Define and track key Funds In performance metrics such as acceptance rates and authorization rates.
Identify and deliver initiatives to improve conversion across the Funds In funnel.
Partner with processors, acquirers, card networks and wallet providers to manage integration delivery and ongoing performance management.
Work with compliance and risk teams to ensure all Funds In methods meet regulatory requirements, AML obligations, card scheme rules and chargeback controls.
Build business cases for new Funds In method integrations, performing market analysis, quantifying revenue, impact, incremental volume, implementation cost and risk.
Prepare and present regular funds-in performance reporting against OKRs for regional and global stakeholders.
Mentor and develop associate-level and mid-level product managers on the Funds In team.
Requirements
7+ years of product management experience, with at least 5 years working directly on payments.
Strong understanding of Funds In Economics.
Demonstrated track record of owning a product roadmap and shipping end-to-end.
Data-driven approach to product decisions. Able to define funnel metrics and iterate results.
Excellent written and verbal communication. Comfortable preparing and presenting executive-level materials.
Familiarity with card scheme rules (Visa / Mastercard) and acquirer relationships in Europe markets.
Undergraduate or graduate degree, or equivalent experience.
• 25 days annual leave – plus 8 public holidays
• Comprehensive life & medical cover – including dependents
• Contributory pension plan
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. This role is classified as Hybrid, defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
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Estimated Job Posting End Date:
09-28-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Skills Required
- 7+ years of product management experience
- At least 5 years of direct payments experience
- Strong understanding of Funds In economics
- Experience owning a product roadmap and delivering products end-to-end
- Data-driven product decision-making and ability to define and improve funnel metrics
- Excellent written and verbal communication skills
- Ability to prepare and present executive-level materials
- Familiarity with Visa and Mastercard card scheme rules
- Experience with acquirer relationships in European markets
- Undergraduate or graduate degree, or equivalent experience
Western Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Union and has not been reviewed or approved by Western Union.
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Parental & Family Support — Parental leave, adoption assistance, and caregiver resources are described as core offerings, with global programs like tutoring access and family-building support. Scholarship opportunities and tools to find care further signal a family-friendly stance across multiple regions.
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Leave & Time Off Breadth — Paid time off spans categories such as vacation, sick, parental, caregiver, and military leave, with global materials emphasizing broad coverage. U.S. content also references flexible time off for exempt employees, underscoring breadth beyond standard vacation.
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Healthcare Strength — Medical coverage with multiple plan options, life and disability insurance, an assistance program, and wellness tools are consistently highlighted across benefits pages and postings. Risk insurance and mental-health resources are positioned as standard parts of the package.
Western Union Insights
What We Do
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality. Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.
Why Work With Us
Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful. With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.
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