Position
Product Owner, Mexico
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
The Product Owner will be responsible for daily product management, owning the team backlog, and maximizing the value delivered to customer and stakeholder needs. The role will partner with Engineering and other stakeholders to translate business features into technical tasks. The product owner will be responsible for executing the team backlog thorough the entire life cycle management of a product, including purpose, definition, design, planning, development prototyping and testing. The role is within Solera’s global parts solutions team, and will focus on products for the North America market.
What You'll Do
- Gain in-depth level of understanding of the assigned product(s), including use cases, competitive environment, and technical design
- Analyze customer needs and conduct brainstorming sessions to extract the requirements, desired workflows, and outcomes
- Write clear and concise user stories, acceptance criteria, and other documentation to guide development efforts and ensure alignment with business objectives
- Manage backlog prioritization, sprint planning, and roll-out of owned features
- Assist in development of SOWs in collaboration with commercial teams which may include customer discovery sessions and other direct customers contact
- Collaborate with the One Solera team including Developers, QA, Professional Services, Scrum Master, etc. to deliver valuable product increments by driving the epics and user-stories definition and participating in the agile ceremonies
- Develop, prioritize, and align high value features within Solera’s quarterly and fiscal year planning
- Track and analyze product performance metrics driving data-based decisions
- Develop product documentation for both internal (Confluence, Jira, etc.) and external use (user guides, etc.)
What you will bring
- At least 6+ years of product owner, business analyst, or product manager experience with B2B web applications / platforms (Experience in automotive life cycle, repair, or parts valued)
- Strong English verbal and written communication skills is required (professional proficiency) with an additional strong Spanish language ability valued
- Experience with Agile Scrum process along with Backlog Management and Wiki systems such as Confluence
- Excellent team skills, ability to work in a complex organization
- Proven ability to work independently and within teams
- Problem-solving and analytical skills to identify opportunities and pain-points through data and customers/stakeholders’ insights
- Bachelor’s degree or higher
Skills Required
- At least 6+ years of product owner, business analyst, or product manager experience
- Professional proficiency in English with strong Spanish ability valued
- Experience with Agile Scrum process
- Familiarity with backlog management and Wiki systems such as Confluence
- Bachelor's degree or higher
What We Do
Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.
