Senior Product Owner – Checkout

Reposted 19 Days Ago
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Headquarters, AZ, USA
In-Office
Senior level
Retail • Sports
The Role
Manage the product backlog for the Checkout area, collaborating closely with UX/UI and engineering teams to deliver optimised digital payment solutions. Champion consumer-centric product development based on data and insights, ensuring alignment with business objectives while managing stakeholder expectations and KPIs.
Summary Generated by Built In
YOUR MISSIONProduct Ownership & Backlog Management
  • Own the product backlog for a defined product or capability area (e.g. Checkout within Basket & Checkout).

  • Translate portfolio strategy and investment priorities into clear user stories, acceptance criteria, and sprint goals.

  • Define and maintain a prioritised roadmap aligned to portfolio objectives.

  • Ensure backlog items are outcome-led and tied to measurable success criteria.

  • Continuously refine and reprioritise work based on performance, insight, and evolving business needs.

Discovery, Validation & Consumer Centricity
  • Work closely with UX/UI, Research, and CRO to ensure solutions are grounded in user insight and behavioural data.

  • Participate in and support research, testing, and experimentation initiatives.

  • Ensure product decisions are informed by data, experimentation, and validated learning, not opinion.

  • Identify friction, failure points, and improvement opportunities within the owned product area.

  • Champion consumer-centric thinking within the squad and across stakeholders.

Delivery & Cross-Functional Collaboration
  • Partner with Engineering, Design, and Data teams to ensure high-quality, timely delivery.

  • Balance discovery and delivery to ensure the team is solving the right problems while shipping value regularly.

  • Manage dependencies across teams and portfolios in a complex, global environment.

  • Escalate risks, trade-offs, and delivery constraints clearly and early to the Teamhead.

  • Ensure alignment with Finance, Legal, Compliance, Security, and other relevant functions where required.

Performance & KPIs
  • Contribute directly to the portfolio KPIs defined by the Teamhead (e.g. conversion, payment success, engagement, reliability).

  • Define feature- and initiative-level success metrics in collaboration with Data & Analytics.

  • Monitor performance trends and use insight to inform backlog refinement.

  • Support experimentation and continuous optimisation within the product area.

  • Clearly communicate impact, learnings, and performance updates to stakeholders.

Stakeholder Management
  • Work closely with the Teamhead / Portfolio Owner to align on priorities and trade-offs.

  • Collaborate with global and regional stakeholders to ensure relevance and scalability.

  • Represent the product area in relevant forums and planning sessions.

  • Ensure transparency of progress, risks, and outcomes.

YOUR TALENTExperience
  • 6–8+ years of experience in digital product roles such as Product Owner, Product Manager, or similar positions.

  • Significant experience as a Product Owner or Product Manager working on transactional digital products.

  • Strong experience working on eCommerce checkout, payments, or conversion-critical journeys.

  • Proven experience delivering complex features in collaboration with engineering and design teams.

  • Experience working with payment providers, checkout systems, or commerce platforms is highly beneficial.

  • Strong understanding of conversion optimisation and customer journey performance.

  • Experience working within agile product teams managing backlog and delivery cycles.

Skills & Capabilities
  • Deep understanding of checkout flows, payments, and digital commerce best practices.

  • Ability to prioritise work that improves conversion, reliability, and user experience.

  • Strong backlog ownership and product delivery management.

  • Ability to collaborate closely with designers to ensure seamless transactional user experiences.

  • Understanding of technical considerations such as payment integrations, fraud, and platform performance.

  • Strong analytical mindset with the ability to identify optimisation opportunities.

  • Excellent communication skills with the ability to coordinate across engineering, design, and commercial stakeholders.

This job opportunity will be available in full-time or part-time.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Skills Required

  • 6-8+ years of experience in digital product roles
  • Experience as a Product Owner or Product Manager on digital products
  • Experience working on eCommerce checkout or payment systems
  • Familiarity with agile product teams and backlog management
  • Strong analytical skills to identify optimization opportunities
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The Company
Boston, MA
14,000 Employees
Year Founded: 1948

What We Do

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities. PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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