Senior Product Owner - Business Transformation

Posted Yesterday
Hiring Remotely in Seattle, WA
Remote
Hybrid
158K-225K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Join us, and pursue your tomorrow, today.
The Role
The Senior Product Owner will lead the digital capabilities necessary for transforming insurance operations from Small Commercial to Middle Market. Responsibilities include mapping business processes, identifying gaps, managing the product backlog, and ensuring alignment between stakeholders and technical teams to drive strategic goals. Strong leadership in an Agile transformation and product mindset advocacy are key.
Summary Generated by Built In

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
We are seeking a Digital Product Owner to define and deliver the digital capabilities necessary to transition insurance operations from USRM Small Commercial Business to the GRS Middle Market Business. This role involves mapping the current state of the business processes/ applications, identifying gaps, and helping to define the future state of the digital products. The Product Owner will collaborate with stakeholders across the organization to prioritize features, manage the product backlog, and ensure that technical teams are aligned with strategic goals. Success in this role requires a deep understanding of both insurance processes and digital transformation in order to drive business growth and efficiency.
We seek a visionary leader with a strong process background and an ability to manage a matrix of workstreams to help shape this transformation. You will be a key player within Business Agility and a strategic thought leader partnering with key stakeholders across the business to drive alignment and foster a product mindset. This is a unique opportunity to lead in an Agile manner at the intersection of strategy, execution, and innovation.
Key Responsibilities:

  • Strategic Leadership: Act as a thought leader in product strategy, drive the vision/ roadmap for the transition from Small Commercial to Middle Market, setting the vision for an agile transformation that aligns with the organization's broader goals and market dynamics.
  • Stakeholder Partnership: Build strong relationships with key stakeholders across the company, acting as a trusted partner to executives, technology teams, and other business leaders to ensure alignment on priorities and outcomes.
  • Product Mindset Champion: Advocate for and embed a product-centric culture within the organization, emphasizing value creation, customer focus, and iterative development. Manages delivery of scope, partners with the Leadership Team and Business Sponsors to align on key functional strategic outcomes, initiative performance and funding / resource.
  • Agile Transformation: Lead the organization's ongoing agile transformation, driving continuous improvement in product development processes and promoting agility at all levels of the company. Participates to provide feedback, support, coaching, in sprint-and release plans together with Product Managers and Technology counterparts.
  • Innovation and Thought Leadership: Stay at the forefront of industry trends and emerging practices in product development, bringing new ideas and opportunities to the organization.
  • Team Leadership & Development: Mentor and inspire Product Owners, fostering a culture of collaboration, accountability, and high performance. Lead by example in adopting agile practices and a growth mindset. Help oversee their respective agile teams and stakeholders to align priorities, remove roadblocks and secure resources. Works closely with IT and other Business counterparts to ensure resource alignment in support of Portfolio vision and roadmaps.
  • Business Knowledge: Deeply understand the businesses that comprise GRS, their go-to-market strategies, their common opportunities to leverage scale, and their unique differences that are required to win in local markets.
  • Outcome Ownership: Define and communicate clear, measurable outcomes (OKRs) for product teams and sets at ambitious digital portfolio strategy, ensuring they are aligned with strategic business objectives and customer needs.
  • Customer Centric: Partner with Design Team to ensure customer-driven design is prioritized, considering user pain points from usability test results and market industry knowledge to deliver a well-positioned product.


Preferred Qualifications:

  • While the ideal candidate will have knowledge of either USRM Business Lines or GRS Middle Market Operations/ Systems, it is not a requirement
  • Proven experience as a senior product leader within agile organizations.
  • Strong track record of successfully driving organizational change and transformation.
  • Deep understanding of agile methodologies, with experience leading agile transformations.
  • Exceptional communication (verbal and written) and collaboration skills, with the ability to build consensus across diverse teams and stakeholders.
  • Strategic thinker with a hands-on product management background and a keen understanding of customer needs and market trends.
  • Strong leadership and team-building skills, with experience developing high-performing, cross-functional teams.
  • Ability to thrive in a fast-paced, dynamic environment, demonstrating resilience and adaptability even in the face of some level of uncertainty.
  • Experience in business, engineering, technology and/or consulting.
  • High level of proven business expertise needed to set clear priorities for product within the Underwriting or Policy Servicing Domain and understand business value impacts.
  • Master`s degree preferred.

Qualifications

  • Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors' degree in relevant field (business, computer science, etc.) and a minimum of 10 years' experience in business, engineering, technology and/or consulting. Master's degree preferred.
  • High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
  • Technical proficiency required to oversee quarterly & sprint planning and to have an informed, independent voice.
  • Strong influencing skills to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business.
  • Ability to influence a diverse group of stakeholders through strong leadership skills
  • Ability to coach and inspire both direct reports and matrixed teams.
  • Comfortable with making decisions with some level of uncertainty in a fast-paced working environment
  • Excellent oral and written communication skills, ability to convey information clearly and concisely

About Us
**This position may have in-office requirements depending on candidate location.**
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • San Francisco
  • Los Angeles
  • Philadelphia


USD $158100.00 - $225000.00

Top Skills

Agile

What the Team is Saying

Natalie
Antonio
Tyler
Sandra
Kemi
Sandra
Herman
Chase
Ethan
The Company
HQ: Boston, MA
45,000 Employees
Hybrid Workplace
Year Founded: 1912

What We Do

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Why Work With Us

We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Liberty Mutual Insurance Teams

Team
Digital & Technology
About our Teams

Liberty Mutual Insurance Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Company Office Image
HQBoston, MA
Company Office Image
Indianapolis, IN
Company Office Image
Miami, FL
Company Office Image
Plano, TX
Company Office Image
Portsmouth, NH
Company Office Image
Seattle, WA
Learn more

Similar Jobs

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Senior Product Owner - Business Transformation

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote
United States
45000 Employees
158K-225K Annually

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Product Owner I, Risk Proposal & Issuance - Surety

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote
United States
45000 Employees
107K-150K Annually

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Product Owner

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote
United States
45000 Employees
103K-193K Annually

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Product Owner II (Underwriting Domain)

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote
United States
45000 Employees
103K-193K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account