Senior Product Operations Analyst

Does the product development lifecycle excite you?

Do you like collaborating across teams to deliver operational excellence?

Join our Strategy and Operations Team!

The Product Operations team collaborates with the Cloud Technology Group to support product development and deliver solutions aligned with customer needs. Data-driven insights guide decisions, while cross-functional processes ensure alignment across teams. Customer perspectives are integrated into every aspect of work to enhance outcomes and maintain focus on delivering value.

Partner with the best

This role partners with Product and Program Management to establish and sustain processes ensuring consistent execution of product strategy. Responsibilities include advancing operational excellence through reporting, strategy reviews, roadmaps, and key internal processes. Collaboration with diverse stakeholders is essential for streamlined information sharing and timely delivery of outcomes across the organization.

As a Senior Strategy & Operations Analyst, you will be responsible for:

• Serving as a trusted advisor and business partner to cross-functional CTG leadership including Product, Operations, Marketing, Finance, etc.
• Maintaining the rhythm of the business through the development and execution of integrated processes
• Leading expectations for quality of internal and external outputs across CTG through development and documentation of Standard & Practices.
• Driving consistency in business reviews by establishing best practices for managing, maintaining, and reviewing key performance indicators with business leaders.
• Communicating changes and driving adoption to need standards of working to drive the business forward.
• Optimizing processes continuously to effectively support decision-making on a large scale.

Do what you love

To be successful in this role you will:

• Have relevant experience in Strategy or Product related role and a Bachelor's degree
• Have experience successfully building processes and driving operational standards for a cross-functional organization
• Have understanding of cloud, data center concepts, content distribution (CDN) and related technology to help translate technical requirements into business outcomes.
• Have experience presenting to and working with teams and leadership at all levels of an organization
• Have experience with data visualization and analysis tools, operating systems with limited supervision, building rudimentary dashboards, and developing KPIs

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.