Product Marketing Manager

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Hiring Remotely in WA, USA
Remote
Software
The Role

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!



General Summary:

The Product Marketing Manager is responsible for conceiving, developing, and maintaining innovative integrated go-to-market (GTM) strategies to drive demand and execute highly successful campaigns in assigned markets. This role works in partnership with cross-functional teams to develop effective messaging, obtain market intelligence, build sales enablement, and deliver compelling assets.

This PMM's primary focus will be supporting our Data Protection and Cybersecurity businesses. 

Essential Duties and Responsibilities:

  •  Provides support to cross-functional teams with the goal of leading them towards successful GTM outcomes
  • Researches, analyzes, and documents findings
  • May coach, review, and/or delegate work to other team members
  • Designs, delivers, and executes marketing and communication strategies
  • Manages multiple projects simultaneously, while remaining detail oriented and data driven
  • Analyzes and assesses performance of marketing strategies and recommends improvements
  • Creates targets for marketing campaigns and analyses outcomes compared to strategic objectives and organizational goals
  • Develops and executes growth strategies for underperforming products
  • Models new product plans and routes to market, while accounting for required resources and payback periods
  • Drives the end-to-end planning processes and core priority settings
  • Works with executive leadership to drive outcomes, align business owners and stakeholders, mitigate risks, identify trends, plan strategic breakthroughs, provide feedback on marketing plans, and deliver value to internal and external customers
  • Develops and manages the positioning and messaging for product expansion strategies in new markets
  • Identifies customer needs, oversees market research, and monitors market trends and competitive landscapes
  • Communicates the value proposition of products and develops tools to support the selling process
  • Identifies opportunities to out-position competitors based on areas of product differentiation, both in the short and long term
  • Monitors internal processes for efficiency and validity pre- and post-GTM, designing and executing improvements as needed
  • Manages market person mapping and marketing intelligence, serving as expert on buyers’ thoughts, buying criteria, and competitors’ weaknesses
  • Assists marketing programs that drive demand for products within their assigned markets
  • Communicates and collaborates cross-functionally to determine the ‘why’, ‘what’, and ‘when’ of products to effectively position each product appropriately in the marketplace
  • Initiates and fosters relationships to create new products and enhance functionality of existing products and product lines
  • Owns the product market requirement phase of market analysis, total addressable market size, and competitive landscape
  • Interfaces with all partner-centric listening posts to gather input, communicate product strategies, and present data to the appropriate teams
  • Acts as liaison to market and technical participants for user groups, partner events, tradeshows, and roadshows
  • Translates technical capabilities into benefit and value proposition for technical and non-technical audiences
  • Works on training material messaging and educational content
  • Serves as an active participant in thought leadership blogs and whitepapers 

Working Conditions:

  • Onsite/Hybrid/Remote Depending on Location
  • 20-40% travel

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.

ConnectWise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConnectWise and has not been reviewed or approved by ConnectWise.

  • Leave & Time Off Breadth Time off is positioned as a standout part of the package, including “Flexible Time Off,” “Flex Friday’s,” and frequent references to an “Unlimited PTO” approach that is valued for flexibility.
  • Healthcare Strength Core medical, dental, and vision coverage is consistently included, with additional items like life insurance and pre-tax accounts such as HSA contributions; some descriptions also indicate a possibility of fully covered employee medical premiums in certain cases.
  • Retirement Support Retirement and longer-term financial benefits are present through a 401K/retirement plan and an employee stock purchase plan, which strengthens the overall rewards package beyond base salary.

ConnectWise Insights

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The Company
HQ: Tampa, FL
2,422 Employees
Year Founded: 1982

What We Do

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.

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