Key Responsibilities:
- Analyst Relations Strategy: Develop and execute a comprehensive Analyst Relations (AR) strategy aligned with organizational goals and market trends.
- Build & Manage Analyst Relationships: Cultivate strong, proactive relationships with key analysts from top firms, ensuring Insider remains a key player in market discussions.
- Industry Positioning: Ensure favorable representation in analyst reports, briefings, and inquiries. Collaborate with product, marketing, and leadership teams to refine and strengthen messaging. Coordinate and prepare the leadership for analyst interactions, ensuring they are well-equipped with relevant information and messaging.
- Market Intelligence & Reporting: Track and share key insights from analysts and competitor activities, integrating them into strategic plans, product cycles, and messaging.
- Cross-Functional Collaboration: Partner with internal teams, including Product, Marketing, Sales, and Executive Leadership, to ensure cohesive analyst engagement and alignment with broader company goals. Collaborate with the marketing team to incorporate analyst insights into thought leadership content, press releases, and other materials that strengthen Insider's position in the market.
- Project Management: Implement best practices to streamline analyst relations, maintain a yearly AR calendar to ensure consistent, impactful engagements. Lead and coordinate analyst briefings, inquiries, and key engagements at major industry events to enhance visibility and strengthen relationships.
- Performance Tracking: Monitor and report on AR efforts using KPIs such as analyst coverage, sentiment, and market mentions, sharing insights with leadership to optimize future activities.
- Peer-to-peer communities: Help generate reviews for online communities like Gartner Peer Insights and G2 by working closely with Customer Marketing to ensure we are influencing peer-to-peer communities as well as the traditional analysts.
We’d love to hear from you if:
- You've got a solid track record of experience in product marketing, analyst relations, public relations, competitive intelligence or similar roles in technology and startup environments.
- You are strongly motivated to master the cultural fluency required to thrive in a global organization (26 countries and counting) and naturally navigate culturally diverse work spaces with confidence and grace.
- Your previous roles have immersed you in the world of high-growth B2B SaaS enterprise software and services. You've got the deep industry knowledge of cloud services, marketing automation, and marketing technology platforms.
- You have exposure to or direct experience of securing a first time position or significantly improving a company’s position in a key analyst vendor report.
- You thrive on building genuine relationships wherever you go.
- You have experience collaborating with and presenting to senior executives.
- Negotiating contracts with analyst firms is not uncharted territory for you.
- Your project and time management skills are nothing short of excellent.
- You’re familiar with working closely and communicating effectively with both technical and business leaders across various levels and across product, product marketing, and sales organizations.
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What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS). Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US. Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.






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