The Role
Lead end-to-end product strategy and execution for key metrics, manage a cross-functional squad, use AI and data to iterate rapidly, champion member-first experiences, and communicate impact to leadership.
Summary Generated by Built In
At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
We’re looking for a Senior Product Manager to help shape the future of Sword’s products. This is a senior role for someone who can think strategically, act fast, and deliver with impact.
We’re hiring across Europe! This role is fully remote — you can work from anywhere within Europe.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
AI Proficiency at Sword Health
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
What you’ll be doing:
- Own end-to-end responsibility for one of our main metrics, driving product strategy, roadmap, and execution;
- Lead a dedicated cross-functional squad (data, design, engineering, clinical) to rapidly ideate, build, and iterate on solutions;
- Use AI as the foundation, not an add-on to reinvent how members access care;
- Drive rapid, data-informed trade-off decisions, balancing speed of iteration with quality and impact;
- Champion a holistic, member-first perspective, ensuring cohesive experiences across programs;
- Shipfast, experiment constantly, and learn quickly, proving impact every step of the way;
- Communicate progress, learnings, and strategic recommendations clearly to leadership and cross-functional partners;
What you need to have:
- Proven expertise: 5+ years of experience, of which 3+ in product management of consumer facing digital products, ideally in a B2C space, with a proven track record of shipping stellar products that drive business growth.
- Management experience: 2+ year managing cross-functional teams (Product Owners at Sword directly manage Engineering, Design and Data)
- Technical Fluency: Ability to discuss deep technical topics with engineering teams and the platform users (we don’t expect you to code).
- Bias for action: Thrives in ambiguity, makes decisions fast, and validates assumptions early. Proven ability to thrive in ambiguity, adapting quickly to changing priorities while maintaining high quality standards.
- Outcome orientation: Relentless focus on metrics and results, with fluency in KPIs like activation, engagement, and retention;
- User-first mindset: Ability to translate complexity into simple, intuitive, and cohesive user experiences.
- AI fluency: Practical understanding of how AI tools (not just chatGPT conversations) can accelerate product development, experimentation, and value delivery.
- Data fluency: Strong analytical mindset with proficiency in making data-informed, hypothesis-driven decisions.
*This range includes base, variable and equity
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
Sword Benefits & Perks:
At Sword, we are committed to supporting our employees in every location. The benefits and perks applicable to this role are those standard to the country where the candidate will be based, in line with local regulations and market practices.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Skills Required
- 5+ years experience, including 3+ years in product management of consumer-facing digital products
- 2+ years managing cross-functional teams
- Technical fluency to discuss deep technical topics with engineering teams
- Bias for action; ability to make decisions fast and validate assumptions early
- Outcome orientation with fluency in KPIs like activation, engagement, and retention
- User-first mindset to translate complexity into simple, cohesive user experiences
- Practical AI fluency in how AI tools accelerate product development and value delivery
- Strong data fluency and analytical mindset for hypothesis-driven decisions
SWORD Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SWORD Health and has not been reviewed or approved by SWORD Health.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision, with HSA eligibility and optional accident, hospital, and critical-illness coverage. Life and AD&D insurance are also part of the package.
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Leave & Time Off Breadth — Time off is structured as discretionary (unlimited) PTO alongside paid company holidays. Remote-first work and flexible hours further support taking time when needed.
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Wellbeing & Lifestyle Benefits — Free access to the company’s digital therapist is provided for employees and their families. This wellness-oriented perk complements core healthcare coverage.
SWORD Health Insights
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
