Role Overview: We are seeking a technically strong Senior Product Manager to join our International Transportation Product team. You will work with business stakeholders, engineers and scientists to lead the development of next-generation logistics solutions for Coupang. This role sits at the intersection of physical operations and software engineering, requiring you to translate complex logistics challenges and high-level business objectives into complex, multi-layered system requirements and solutions.
We’re seeking a hands-on leader who can look around corners, balance technical judgment with customer obsession, and drive strategic decisions that redefine the delivery experience in Taiwan. Success requires a “think systematically” mindset to break down technical hurdles and understand how subtle configuration changes trigger chain reactions across physical hardware and downstream systems.
What You Will Do:
Own the product vision, strategy, roadmap, and OKRs for one or more areas within international transportation.
Lead the entire product lifecycle, from ideation to launch, by translating complex business goals (like geographic expansion), defining product requirements, identifying use cases, and establishing success metrics.
Develop hypotheses to innovate on our delivery experience and validate them through experimentation with clearly defined metrics.
Drive product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing methodologies.
Build robust mechanisms to replace manual configuration processes with self-service capabilities while remaining hands-on to ensure end-to-end network performance.
Act as the primary interface between business and engineering, using data-backed recommendations to drive executive consensus on complex trade-offs between delivery speed, cost, and capacity.
Essential Qualifications:
Bachelor's degree in quantitative or technical disciplines, or equivalent work experience.
At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.
Proficiency leveraging data (e.g. Excel, SQL) to frame problems, draw insights and perform statistical analysis.
Demonstrated ability to collaborate with cross-functional teams and lead multiple projects concurrently.
Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.
Proficiency in both English and Mandarin.
Preferred Qualifications:
Experience in logistics, transportation and supply chain.
Experience integrating GenAI solutions and tools into business operations at scale.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- Bachelor's degree in quantitative or technical disciplines
- At least 6 years of product management experience
- Proficiency leveraging data (e.g. Excel, SQL)
- Excellent written and verbal communication skills
- Proficiency in both English and Mandarin
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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