At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We’re hiring a Product Manager to lead the strategy for how SolarWinds defines, measures, and communicates the reliability and operational health of customer systems.
In this role, you’ll shape the product vision for platform capabilities such as intelligent event management, health scoring, anomaly detection, and SLO/SLI experiences. You’ll help customers move from reactive monitoring to proactive incident prevention by turning observability data into clear, actionable insights.
This is a highly cross-functional role with strong visibility across product, engineering, and go-to-market teams. It’s a great opportunity for someone who enjoys solving complex technical problems, influencing strategy, and building experiences that make life easier for operations and reliability teams.
What You’ll Do- Define the product strategy and roadmap for core capabilities of the SolarWinds Platform, such as Service Level Indicators (SLIs) and Service Level Objectives (SLOs), including configuration, tracking, and reporting for enterprise users
- Build and refine the unified health and risk scoring model that brings together metrics, logs, and traces into a simple, actionable view of system wellness
- Partner closely with engineering, machine learning, and design teams to deliver AI-driven anomaly detection and predictive alerting capabilities
- Represent the Site Reliability Engineering (SRE) persona and translate industry best practices into intuitive, high-value product capabilities
- Drive alignment across stakeholders and ensure product decisions are grounded in customer needs, technical feasibility, and business impact
- Measure success through feature adoption, lower alert noise, improved customer efficiency, and reduced Mean Time to Repair (MTTR)
- 5+ years of product management experience, with a strong track record of owning technical or platform products
- Deep domain expertise in AIOps, event management, observability, SRE practices and related areas
- Proven success working on products that use data science, machine learning, or statistical models for event correlation, anomaly detection, or predictive insights
- Strong understanding of how metrics, logs, and traces are used to assess system health and drive automated workflows
- Excellent product management fundamentals, including product strategy, prioritization, roadmap development, and cross-functional execution
- Outstanding written and verbal communication skills, with the ability to influence technical and non-technical stakeholders
- Demonstrated ability to build products that improve operational efficiency and help reduce customer incident response time
- Enjoy working on technically complex products and can translate complexity into clear customer value
- Have experience building for observability, incident management, reliability, or platform operations use cases
- Bring strong ownership and are comfortable making decisions in a fast-paced, evolving environment
- Know how to collaborate effectively across product, engineering, design, and GTM teams
- Care deeply about the user experience and want to build products that are both powerful and easy to adopt
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- Deep domain expertise in AIOps and event management
- Experience in defining and launching SLO/SLI features
- Experience managing technical platforms using data science and machine learning
- Knowledge of observability data usage for system health
- Strong communication skills and leadership capabilities
- Ability to deliver features improving operational efficiency
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
