The Role
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
The Influenster team is at the heart of our mission to build the future of product discovery. Influenster is a vibrant community of millions of everyday shoppers and influential content creators who review products, share honest feedback, and drive authentic awareness.
This role is a unique opportunity to own a high-growth, high-impact consumer product that directly influences purchasing decisions for millions globally.
The Role: What You'll Own
We are looking for an ambitious and strategic Senior Product Manager to drive the product vision for discovery and engagement within the Influenster mobile app and web experience.
This isn't a project management role, you will be an empowered product leader given substantial ownership over core strategic features.
- Product Vision & Strategy (Full Agency): You will be granted full agency over your product domain. Own the end-to-end product strategy for a key area of the Influenster platform (e.g., core discovery, user engagement, or creator tools). You will evangelise a product vision rooted in deep customer research, data analysis, and strong product intuition.
- Execution & Innovation: Lead the conceptualisation, development, and launch of truly innovative features while maintaining the integrity and scalability of the existing platform. You will balance shipping ground-breaking products with delivering iterative improvements that keep our promises to millions of users and hundreds of clients.
- Growth & Engagement (End-to-End Ownership): Take complete ownership of measurable increases in mobile app engagement and user growth by identifying and delivering features that enhance content creation (reviews, photos, videos) and attract new users through organic channels.
- Leadership & Influence: Act as a critical connection point, influencing not only your cross-functional team (Engineering, Design, other PMs) but also executives, client success teams, and external clients.
- Adaptability & Process: Champion a flexible, iterative process methodology that is fit for purpose in a fast-moving, scale-up environment. You will lead retrospectives to continuously improve how the team works.
What you'll bring:
- Strategic Clarity: You are able to articulate a winning product outcome and can translate an ambiguous, ill-defined problem space into a clear, actionable product direction and roadmap.
- Data Obsession: You deeply obsess over key metrics (e.g., DAU/MAU, conversion rates, organic growth) and possess a strong analytical toolkit, constantly digging into data to extract meaningful insights that inform and validate product decisions.
- Scale-up Mentality: You possess a start-up mindset and have previous, proven experience thriving and shipping high-impact products within scale-up or hyper-growth environments. You naturally assume ownership and drive initiatives forward without constant direction.
- Mobile App Expertise: You have a demonstrated track record of building and shipping successful, highly engaging features for consumer mobile applications.
- Engagement & Creator Focus: Direct experience driving engagement and growth metrics, particularly around content creation and community building (e.g., fostering influencer or everyday shopper education and content velocity).
- Prioritisation & Focus: You have an innate sense of product ruthlessness, knowing which features are essential for a key launch and how to focus the team on the highest-priority, highest-leverage work.
- Technical Acumen: You can comfortably dive deep into technical requirements and architectural trade-offs with engineers while simultaneously maintaining the bigger strategic picture.
- Product Craftsmanship: You consistently write clear, high-quality user stories and proactively validate assumptions and hypotheses through experimentation, A/B testing, and user research.
- Partnership: You are a collaborative leader who brings out the best in engineers and designers, fostering a positive, empathetic, and high-trust working environment. You use your agency responsibly to navigate trade-offs and build consensus.
Qualifications:
- 3-5+ years of progressive experience in Product Management, specifically within consumer-facing applications, technology, or high-growth environments.
- Mandatory: A proven track record of successfully shipping high-impact features for a mobile application.
- Demonstrated experience in a role focused on user engagement, growth, or content creation optimisation.
- Expertise in working closely with engineering, product design, and data science teams to deliver outstanding products.
#LI-Hybrid
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note: A basic background check will be required for the successful candidate
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
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The Company
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
