Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal, we’re growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance.
Headquartered in Boston, we have offices in Atlanta, Austin, Belfast, Burlington, and in India: Chennai, Bangalore, and Pune.
About the Role:
As a Senior Product Manager within athenahealth’s Internal Developer Platform (IDP) – R&D Experience zone, you will own and drive the vision, strategy, and execution of unified CI/CD pipeline services utilizing CI/CD platforms, such as Harness, for all of R&D. This role is critical to improving developer productivity, standardizing technology and deployment processes, and providing scalable, secure, and reliable pipelines for all engineering teams.
Key Responsibilities:
· Lead the product development and lifecycle management of a unified Harness-based CI/CD pipeline platform for all teams across athenahealth.
· Demonstrate knowledge of CI/CD concepts, DevOps/DevSecOps practices, and software delivery pipelines, with the ability to engage effectively with technical teams and stakeholders.
· Collaborate closely with multiple internal customer teams (engineering, product, DevOps) to gather feedback, understand needs, and advocate for a best-in-class developer experience.
· Partner with critical internal stakeholders, including security, infrastructure, and platform engineering, to ensure pipeline offerings meet compliance, stability, performance, security policies, and operational standards.
· Own the Product backlog, prioritize features, enhancements and roadmap initiatives based on their value and measurable impact, ensuring that efforts are always outcome driven.
· Act as Product Owner for scrum teams, balancing product decisions, technical decisions and customer requirements and assess trade-offs through effective negotiation and logical reasoning.
· Drive adoption and rollout planning, including developer onboarding, training, and support strategies.
· Work cross-functionally with engineering leads, architects, and product management peers to align pipeline standards with the broader tech ecosystem and long-term platform goals.
· Utilize metrics and qualitative feedback to measure impact on build and deployment processes, code integrity and quality, developer productivity and product quality, iterating based on data.
· Champion tooling and automation best practices to increase velocity and decrease error rates in software delivery across teams.
Qualifications:
· Proven experience (8+ years) in Product Management ideally focused on developer tools, DevOps/DevSecOps, CI/CD pipelines, or platform services.
· Understanding of CI/CD concepts and knowledge on the use of Harness or similar pipeline tools (Jenkins, GitLab, Azure DevOps).
· Notable technical acumen around software development lifecycle, infrastructure as code, testing automation, and containerization.
· Demonstrated ability to manage multiple stakeholders including engineering teams, security, and business partners in a collaborative environment.
· Experience driving adoption of technical platforms or products at scale within an enterprise setting.
· Excellent communication skills with the ability to translate technical concepts into product strategy and business value.
· Familiarity with security compliance frameworks relevant to healthcare or highly regulated environments is a plus.
What You’ll Bring:
· Passion for improving developer experiences and productivity at scale.
· Strategic mindset with attention to execution details.
· Ability to foster strong partnerships across diverse teams with empathy and credibility.
· Commitment to athenahealth’s values of integrity, customer obsession, and accountability.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Top Skills
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
