This might be for you, if you:
- You are someone who can organize and structure chaos. You must have excellent project management skills.
- Business-oriented and outcome-driven: Accountable for revenue unlocked by closing product gaps; delivering PM outputs (problem framing, solution definition, discovery, metrics) that drive adoption, ROI, and growth.
- Are opinionated, thoughtful and assertive. When you own products you are able to establish your own opinion and defend it with well formed arguments. “Strong opinions loosely held” is the way to go.
- You prioritize ruthlessly, with the focus on solving real problems and maximizing value to customers.
- You can fluently move between the technical language of engineering teams and the business language of customers and internal stakeholders.
- You are an AI-native individual who uses, breathes, experiments with and understands that AI is the next big technological wave. You already experimented and built with AI. You know where the hype of AI ends and reality begins.
Ideally, you'll bring with you:
- 3-5+ years of experience in Product Management (ideally building B2B SaaS products, ideally in AI space).
- Discovery & customer empathy: Boundless curiosity, active listening, and the craft to run user interviews, in-product surveys, and structured research.
- Product thinking: Clarity of thought, hypothesis-driven problem solving, and the ability to translate insights into sharp problem statements, specs, and roadmaps.
- Execution excellence: Ownership mindset, reliability under deadlines, attention to detail, and persistence to see things through using agile delivery practices.
- Impact orientation: Comfort with ambiguity, strong prioritization, and a bias for impact over activity; goal-setting with OKRs and measurable KPIs.
- Communication powerhouse in English & Polish: Product storytelling, clear internal documentation, enablement briefs, and the ability to tailor the message for GTM vs. Product/Engineering; inspirational, team-first collaborator.
- Technical literacy: Comfort in diving into technical details (or learning quickly) to make sound decisions with Engineering.
- Analytics & experimentation: Competence with product analytics, KPI definition/measurement, and iterative experimentation.
It will be awesome if you have:
- Experience building B2B SaaS products, especially in customer service, automation, or AI/LLMs.
- Exposure to enterprise environments and complex stakeholder landscapes.
- Familiarity with experimentation platforms and data tools.
Top Skills
What We Do
Buying online should feel like walking into your favorite local shop: personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online - but better.
We’re hiring! We’re growing fast, remote-first, and focused on winning as a team. Check out our open roles.
Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.
- Free analysis of your automation potential | Know what you’re buying!
- Free omnichannel inbox | Get savings on tech.
- Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level.
Use Zowie and…
1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%.
2. Care – enables agents to resolve complex cases and increase CSAT by 12%.
3. Sell – detect buying intent and convert up to 40% more clients