Warby Parker is looking for an Ecommerce Senior Product Manager to own the strategy and product roadmap for our online shopping experience. In this role, you’ll work closely with others on the Technology team—plus our Experience Design, Merchandising, Brand, Vision Services, Finance, and Customer Experience teams—to ship features, optimizations, and experiments quickly and successfully. Ultimately, you’ll help lead our thinking around how to grow Warby Parker’s ecommerce business through data-driven experimentation and improvements to the customer journey. Sound dreamy? Read on!
What you’ll do:- Develop and execute the product strategy for conversion rate optimization across ecommerce digital touchpoints (e.g., website, mobile apps)
- Understand the company’s overall performance and priorities—and use that to define top-priority metrics and targets for your product area
- Create, communicate, and execute on a quarterly product roadmap using customer feedback, analytics, and stakeholder needs
- Create detailed product requirements for new features, A/B tests, and optimization initiatives
- Work closely with content management to build new features, content initiatives, and tests
- Synthesize experiment results and customer data into actionable insights and product recommendations that you’ll present across teams and to senior leadership
- Manage cross-functional projects for roadmaps, including mobilizing members of the product team and connecting with stakeholders outside of the core team
- Backed by 7+ years of product management experience with at least 3 years focused on CRO or experimentation
- The holder of a bachelor's degree in business, statistics, computer science, or a related field
- Able to translate high-level objectives into actions by leaning on your own background and knowledge of strategic business concepts
- Someone with a proven track record of driving significant conversion improvements through A/B testing
- A strong analyst with expertise in experimentation tools
- Experienced in analytics platforms (Google Analytics, Mixpanel, etc.) and experiment design
- A self-starter who is quick to act and very detail oriented
- A well-rounded communicator, collaborator, and presenter who loves to share findings and actionable insights
- A team player at heart who’s comfortable acting as a leader on certain projects and as a contributor on others
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Education Reimbursement
- Free eyewear
- And more (just ask!)
Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Top Skills
What We Do
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair
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