About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related death among adults over 65, yet current prevention and emergency response systems are outdated and ineffective. Sage has built a modern approach to detecting when older adults need help and ensuring caregivers can respond quickly and reliably. Our mission is to create products that our partners love—and this role is core to that goal.
We're a small, tight-knit team of ambitious, multi-disciplinary entrepreneurs. As a software-enabled, mission-driven company, we focus relentlessly on the problems that matter most. We work hard and move fast, but we also operate with a marathon mindset: building something meaningful requires pace, intention, and care. The journey matters as much as the outcome.
About This Role
As the Senior Product Manager for Platform and Operations, your goal will be to enable Sage to scale as a product on the platform side, and as a business on the operational side:
- Building out our core platform capabilities, ensuring that every product surface across Sage shares consistent and reliable functionality that composes into complete product solutions.
- Enabling our operations team to deploy new communities efficiently, and our support team to diagnose and configure a rapidly growing number of sites using Sage.
You will collaborate with stakeholders across engineering, hardware, design, data, operations, client success, and customer support. This is not just an internal tool role — you will be at the center of everything that happens at Sage, driving client facing platform work like notification behaviors and native app development alongside internal product tools to configure and support the platform you build.
Responsibilities
- Own a multi-quarter platform roadmap across software and hardware that ties directly to business goals
- Work closely with engineering, design, data, operations, and GTM teams to align and execute
- Break down complex problems, set clear milestones, manage ambiguity, and drive outcomes
- Use qualitative insights and quantitative data to guide prioritization, shape recommendations, and measure impact
- Center decisions around user needs — both senior living operators and Sage teammates and proactively test and validate improvements
Minimum Qualifications
- 5+ years building and shipping software as part of a cross-functional product team
- Comfortable discussing technical architecture and tradeoffs with engineering to scope work and navigate constraints
- Experience using product analytics and BI tools to analyze behavior, identify opportunities, and evaluate launches
- Strong communicator—clear, concise, and able to tailor your message across audiences (clinical, technical, internal, external, or executive)
- Thrives in a startup environment, willing to tackle multiple challenges at once
- Willing and able to travel domestically for periodic customer visits
Preferred Qualifications
- Experience in health tech
- Experience working on platform products and connecting them to broader business objectives
Benefits and Pay
Our headquarters are located in New York City's Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members—great ideas can come from anywhere. While we take our mission seriously, we don’t take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with up to two remote days per week.
We provide competitive base compensation along with stock options. The expected annual salary range for this role is $150,000-190,000 USD, depending on experience and interview performance. We also offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO (“take what you need”), seven paid holidays, and a company-wide winter break.
EEO Statement
Sage is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Sage bases hiring decisions solely on qualifications, merit, and business needs.
Top Skills
What the Team is Saying
What We Do
Sage is an innovative, one-of-a-kind operations management system that transforms how senior living communities deliver care. Unlike traditional nurse call systems, Sage offers a comprehensive platform that provides real-time insights into care delivery and operational efficiency. Our technology empowers caregivers with the tools and data they need to provide personalized care while boosting productivity. By leveraging real-time staffing data and customizable insights, Sage helps communities optimize staffing models and make informed decisions, resulting in enhanced resident satisfaction and staff engagement. Sage is the solution the Senior Living industry has been waiting for, revolutionizing care management and operational excellence.
Why Work With Us
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, not a sprint.
Gallery
Sage Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all.
