Jobs at Warby Parker

Provide exceptional in-store customer service and style advice, communicate brand values, support store operations and process improvements, assist teammates, and contribute to an inclusive retail experience.

Provide exceptional, brand-forward customer service on the sales floor by advising on product selection and style, supporting store operations and process improvements, contributing to special projects, and fostering an inclusive, team-oriented environment.

Lead first-shift production for an in-house optical manufacturing facility: supervise 15+ associates, drive throughput and safety, conduct trainings/coaching, monitor metrics, and collaborate with Production Manager to develop staff and streamline processes.

Manage all surfacing production operations in the Las Vegas lab, owning safety, quality, OEE, labor efficiency and material waste metrics. Lead, coach, and develop a large team, ensure OSHA compliance and training, resolve production bottlenecks, collaborate with maintenance, and drive continuous improvement and adherence to SOPs through onboarding and technical training.

Provide exceptional in-store customer service and style advice, communicate brand values, support store operations and process improvements, assist teammates, and contribute to an inclusive retail experience.

Deliver exceptional in-store customer service by communicating brand values, offering product knowledge and style advice, supporting team operations, suggesting retail improvements, and fostering an inclusive, respectful environment.

Lead and coach a team of retail advisors to deliver excellent customer service, manage store operations (opening/closing, inventory, zoning), troubleshoot the point-of-sale system, run shift meetings, support hiring/onboarding and performance reviews, and develop process improvements to optimize the in-store shopping experience.

Supervise daily store operations and sales in-person: lead selling on the floor, open/close store, train and support teammates, provide product knowledge and styling advice, foster an inclusive customer-focused environment, drive process improvements and special projects, and represent Warby Parker’s brand and values.

Provide excellent in-store customer service, advise on eyewear style and product features, support store operations, propose retail improvements, and foster an inclusive team culture.

Provide exceptional customer service on the sales floor, communicate brand values, offer product knowledge and style advice, support team operations, propose retail improvements, and help maintain an inclusive, respectful store environment.

Deliver exceptional in-store customer service by communicating brand values, advising on frames and style, supporting team operations, proposing retail improvements, and contributing to an inclusive, high-energy store environment.

Lead the sales floor and front-of-house in the manager's absence, provide excellent product knowledge and customer service, open/close the store, mentor and support teammates, drive process improvements and special projects, and foster an inclusive retail environment.

Lead the in-store optical team, perform dispensing duties (measurements, adjustments, quality checks), explain prescriptions and products, act as keyholder, maintain operations, mentor opticians, and drive sales and customer service standards.

Deliver exceptional in-store customer service, communicate brand values, provide product knowledge and style advice, support process improvements and special projects, anticipate team and customer needs, and help foster an inclusive store culture.

Deliver exceptional in-store customer service by communicating brand values, advising on products and style, supporting store operations, suggesting retail improvements, and contributing to an inclusive team culture.

Lead in-store optical operations: fit and adjust eyewear, take measurements, verify finished eyewear meets standards, explain prescriptions and products to customers, open/close store as keyholder, mentor optical team, maintain inventory and store systems, and foster a positive team culture.

Manage and coach a team of retail advisors to deliver excellent customer experiences. Oversee POS troubleshooting, inventory procedures, scheduling, store open/close, training, performance reviews, and process improvements to optimize store operations.

Provide exceptional in-store customer service by communicating brand values, offering product knowledge and style advice, supporting team operations, proposing retail improvements, and fostering an inclusive, respectful customer and colleague experience.

Provide exceptional in-store customer service, share product knowledge and style advice, support store operations, suggest retail improvements, assist teammates, and help create an inclusive, brand-forward glasses-shopping experience.

Lead floor sales and front-of-house operations in a retail store, deliver excellent customer service and product advice, open/close the store, train and support team members, and contribute to process improvements and special projects to enhance the shopping experience.