Jobs at Warby Parker

Lead the sales floor and front-of-house in the manager's absence, provide excellent product knowledge and customer service, open/close the store, mentor and support teammates, drive process improvements and special projects, and foster an inclusive retail environment.

Lead the in-store optical team, perform dispensing duties (measurements, adjustments, quality checks), explain prescriptions and products, act as keyholder, maintain operations, mentor opticians, and drive sales and customer service standards.

Deliver exceptional in-store customer service, communicate brand values, provide product knowledge and style advice, support process improvements and special projects, anticipate team and customer needs, and help foster an inclusive store culture.

Deliver exceptional in-store customer service by communicating brand values, advising on products and style, supporting store operations, suggesting retail improvements, and contributing to an inclusive team culture.

Lead in-store optical operations: fit and adjust eyewear, take measurements, verify finished eyewear meets standards, explain prescriptions and products to customers, open/close store as keyholder, mentor optical team, maintain inventory and store systems, and foster a positive team culture.

Manage and coach a team of retail advisors to deliver excellent customer experiences. Oversee POS troubleshooting, inventory procedures, scheduling, store open/close, training, performance reviews, and process improvements to optimize store operations.

Provide exceptional in-store customer service by communicating brand values, offering product knowledge and style advice, supporting team operations, proposing retail improvements, and fostering an inclusive, respectful customer and colleague experience.

Provide exceptional in-store customer service, share product knowledge and style advice, support store operations, suggest retail improvements, assist teammates, and help create an inclusive, brand-forward glasses-shopping experience.

Lead floor sales and front-of-house operations in a retail store, deliver excellent customer service and product advice, open/close the store, train and support team members, and contribute to process improvements and special projects to enhance the shopping experience.

Lead sales and front-of-house operations, provide exceptional customer service and product advice, open/close the store, support process improvement and special projects, and supervise the team when managers are absent while fostering an inclusive, service-minded environment.

Lead and coach a team of opticians while performing hands-on optical duties: measuring, fitting, adjusting, and inspecting eyewear. Ensure optical standards, explain prescriptions and products to customers, support store operations and inventory systems, and maintain HR and development practices to foster a safe, high-performing retail environment.

Support product strategy and launches (notably AI glasses) through cross-functional partnership, market and user analysis, metrics reporting, process and journey design, sample logistics, and strategic decision support to drive growth and operational alignment.

Lead a team of 8–10 Retail Advisors, deliver exceptional customer experiences, oversee inventory and store operations, troubleshoot the point-of-sale system, manage zoning and opening/closing procedures, improve processes, conduct meetings, support performance reviews, and assist with onboarding and training.

Lead sales-floor activities and front-of-house operations when the manager is absent. Open and close the store, guide customer interactions, provide product and style advice, support an inclusive service environment, lead team touch-bases, and contribute to process improvements and special projects during a new store opening.

Provide exceptional customer service on the retail sales floor, communicate Warby Parker’s brand values, demonstrate product knowledge, offer style advice, support team needs, improve the shopping experience, and contribute to an inclusive store culture.

Provide exceptional in-store customer service, offer eyewear product knowledge and style advice, support team operations, propose retail experience improvements, and foster an inclusive, respectful environment.

Lead sales and front-of-house operations in a new store, deliver exceptional customer service and product knowledge, open/close the store, supervise floor selling and small team touch-bases when managers are absent, contribute to process improvements and special projects, and foster an inclusive retail environment.

Provide part-time comprehensive eye exams, contact lens evaluations, diagnoses, and treatments; prescribe eyewear and contacts; maintain medical records and state licensure; use digital exam lanes and EMR; collaborate with store team to grow exam business and deliver exceptional patient experiences.

Deliver exceptional in-store customer service, provide product knowledge and style advice, represent Warby Parker's brand, support team operations, contribute to process improvements and special projects, and foster an inclusive customer and team culture.

Deliver exceptional in-store customer service and style guidance, communicate brand values, support team operations, contribute process improvements and special projects, and help create an inclusive retail experience.