Jobs at Warby Parker

Lead floor sales and front-of-house operations in a retail eyewear store, delivering brand storytelling and product expertise. Open/close the store, supervise the team in a manager's absence, drive customer service and inclusive culture, contribute to process improvements and special projects, and support selling and team touch-bases.

Provide exceptional, brand-forward customer service on the sales floor: advise on product/style, educate customers about offerings, support store operations, suggest improvements, and foster an inclusive team culture.

Provide exceptional customer service on the sales floor by communicating brand values, advising on eyewear style and product features, supporting team operations, proposing retail improvements, and contributing to an inclusive, customer-first store experience.

Provide exceptional in-store customer service, share product knowledge and style advice, support store operations, suggest retail improvements, assist teammates, and help create an inclusive, brand-forward glasses-shopping experience.

Provide exceptional in-store customer service, convey brand values, advise on product selection and style, support store operations and team needs, propose retail experience improvements, and foster an inclusive, service-oriented environment.

Lead pricing strategy and promotional analysis for contact lenses. Build retention reporting and Looker dashboards, perform elasticity and margin modeling, analyze cross-sell behaviors, and partner with FP&A, Data Science, Merchandise Planning, and Marketing to forecast P&L impact and optimize customer lifetime value.

Provide excellent customer service on the sales floor, advise on eyewear style and product features, support store operations, propose retail improvements, assist teammates, and help create an inclusive, on-brand shopping experience.

Provide exceptional customer service and style advice in-store, communicate brand values, support team and process improvements, and help create an inclusive, elevated glasses-shopping experience.

Provide exceptional, brand-aligned customer service on the sales floor: advise on products and style, support store operations, suggest improvements, assist teammates, and help create an inclusive shopping experience.

Execute media relations and brand storytelling across traditional and emerging outlets. Pitch and place stories, build media and stylist relationships, support events/partnerships and retail activations, coordinate local PR with store teams, manage communications assets and calendars, compile PR reports, and improve processes alongside internal and agency partners to elevate Warby Parker's brand narrative.

Provide outstanding customer service on the sales floor, advise on product selection and style, represent brand values, support team operations, propose retail experience improvements, and participate in store projects to drive sales and customer delight.

Provide comprehensive eye exams and contact lens evaluations, diagnose and treat vision and ocular health conditions, prescribe eyewear and contacts, maintain accurate medical records, use digital exam lanes and EMR, partner with store team to deliver excellent patient experience, support practice growth, maintain state licensure and continuing education, and serve as a clinical leader and brand ambassador.

Lead floor sales and front-of-house operations, deliver exceptional customer service and product knowledge, open/close the store, cover manager duties, coach teammates, contribute to process improvements and special projects, and foster an inclusive, service-minded retail environment.

Provide outstanding in-store customer service, share product knowledge and styling advice, support process improvements and special projects, and help create an inclusive, brand-driven retail experience.

Manage all surfacing production operations in the Las Vegas lab, owning safety, quality, OEE, labor efficiency and material waste metrics. Lead, coach, and develop a large team, ensure OSHA compliance and training, resolve production bottlenecks, collaborate with maintenance, and drive continuous improvement and adherence to SOPs through onboarding and technical training.

Lead first-shift production for an in-house optical manufacturing facility: supervise 15+ associates, drive throughput and safety, conduct trainings/coaching, monitor metrics, and collaborate with Production Manager to develop staff and streamline processes.

Supervise daily store operations and sales in-person: lead selling on the floor, open/close store, train and support teammates, provide product knowledge and styling advice, foster an inclusive customer-focused environment, drive process improvements and special projects, and represent Warby Parker’s brand and values.

Deliver exceptional in-store customer service by communicating brand values, offering product knowledge and style advice, supporting team operations, suggesting retail improvements, and fostering an inclusive, respectful environment.

Lead and coach a team of retail advisors to deliver excellent customer service, manage store operations (opening/closing, inventory, zoning), troubleshoot the point-of-sale system, run shift meetings, support hiring/onboarding and performance reviews, and develop process improvements to optimize the in-store shopping experience.

Provide exceptional, brand-forward customer service on the sales floor by advising on product selection and style, supporting store operations and process improvements, contributing to special projects, and fostering an inclusive, team-oriented environment.