Jobs at Warby Parker

Support product strategy and launches (notably AI glasses) through cross-functional partnership, market and user analysis, metrics reporting, process and journey design, sample logistics, and strategic decision support to drive growth and operational alignment.

Lead a team of 8–10 Retail Advisors, deliver exceptional customer experiences, oversee inventory and store operations, troubleshoot the point-of-sale system, manage zoning and opening/closing procedures, improve processes, conduct meetings, support performance reviews, and assist with onboarding and training.

Lead sales-floor activities and front-of-house operations when the manager is absent. Open and close the store, guide customer interactions, provide product and style advice, support an inclusive service environment, lead team touch-bases, and contribute to process improvements and special projects during a new store opening.

Provide exceptional customer service on the retail sales floor, communicate Warby Parker’s brand values, demonstrate product knowledge, offer style advice, support team needs, improve the shopping experience, and contribute to an inclusive store culture.

Provide exceptional in-store customer service, offer eyewear product knowledge and style advice, support team operations, propose retail experience improvements, and foster an inclusive, respectful environment.

Lead sales and front-of-house operations in a new store, deliver exceptional customer service and product knowledge, open/close the store, supervise floor selling and small team touch-bases when managers are absent, contribute to process improvements and special projects, and foster an inclusive retail environment.

Provide part-time comprehensive eye exams, contact lens evaluations, diagnoses, and treatments; prescribe eyewear and contacts; maintain medical records and state licensure; use digital exam lanes and EMR; collaborate with store team to grow exam business and deliver exceptional patient experiences.

Deliver exceptional in-store customer service, provide product knowledge and style advice, represent Warby Parker's brand, support team operations, contribute to process improvements and special projects, and foster an inclusive customer and team culture.

Deliver exceptional in-store customer service and style guidance, communicate brand values, support team operations, contribute process improvements and special projects, and help create an inclusive retail experience.

Provide exceptional, brand-aligned customer service on the sales floor: advise on products and style, support store operations and projects, propose retail improvements, assist colleagues and customers, and help foster an inclusive, respectful store environment.

Deliver exceptional in-store customer service, offer product knowledge and style advice, assist teammates, contribute process improvements, and help create an inclusive, brand-forward shopping experience.

Deliver excellent customer service on the sales floor, advise on product selection and style, represent Warby Parker’s brand, support store operations and process improvements, and contribute to an inclusive team culture while participating in special projects.

Provide excellent in-store customer service by communicating brand values, offering product knowledge and style advice, supporting team operations, suggesting retail experience improvements, and contributing to an inclusive, fast-paced retail environment.

Deliver exceptional in-store customer service by communicating brand values, providing product knowledge and style advice, supporting team operations, proposing retail improvements, and helping create an inclusive, delightful glasses-shopping experience.

Provide exceptional, brand-aligned customer service on the sales floor: advise on eyewear style and product features, support team operations, improve retail processes, and help create an inclusive, delightful shopping experience.

Lead and coach a retail team to deliver excellent customer experiences. Oversee POS troubleshooting, inventory procedures, store opening/closing, scheduling, training, performance reviews, and process improvements to optimize sales and service.

Lead sales and front-of-house operations at a retail store, provide exceptional customer service and product knowledge, open/close store, supervise staff in managers' absence, drive process improvements and special projects, and foster an inclusive, service-minded environment.

Provide excellent customer service on the sales floor, advise customers on eyewear and style, demonstrate product knowledge, support store operations and special projects, suggest improvements to the retail experience, and help maintain an inclusive team environment.

Provide outstanding customer service on the sales floor, share product knowledge and style advice, support team operations, propose retail improvements, and foster an inclusive store culture while delivering the Warby Parker brand experience.

Deliver exceptional in-store customer service and style advice, communicate brand values, maintain product knowledge, support store operations and special projects, propose process improvements, assist teammates, and foster an inclusive customer-focused culture.