Senior Product Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary:

"ECSI is the leading provider of past-due accounts receivable management, campus-based student loan servicing, tax document services, tuition payment plans, refund management, call center, and​ outsourcing services​ in the industry today. ECSI is looking for a Senior Product Manager."

As a Senior Product Manager, you will take a hands-on role in the development of new products, evolving current products, and leading research for things like user experience, market trends, and competitive solutions. You will also serve as a product expert, working internally across departments to communicate product direction, educating team members on new features and functionality, as well as managing product plans, roadmaps and product launches.
 

Responsibilities:

• Overseeing the future vision/development of ECSI solutions, based on input from various sources, including: Current clients, Sales, Professional Services, Senior Management and Software Development.
• Presenting product goals/plans to leadership team
• Writing technical requirements : with specific experience writing documentation for both technical and non-technical audiences in an Agile development environment
• Prioritizing development items based on product goals
• Working closely with development and UX teams throughout the development lifecycle
• Communicating product updates/plans internally and to the client base
• Managing product feedback post-release (internal and external)
• Post release review of product acceptance, quality
• Participate in sales demonstrations and webinars

Requirements

• Proven working experience in software Product Management or equivalent. eCommerce experience preferred.

• Excellent written, verbal, and presentation skills

• Excellent teamwork skills

• Ability to influence cross-functional teams without formal authority

• BS/BA Degree

• Occasional Travel

• Experience with an Agile software development processes

• Experience with JIRA, Figma, OKRs is a plus

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].