WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
THE ROLE
At Zeta Global, we are spearheading innovations in data-driven marketing, leveraging advanced machine learning and AI to deliver unparalleled insights and performance. We are seeking a visionary Senior Product Manager to lead our Machine Learning Operations initiatives, focusing on developing retail-specific models and a user-friendly Model Workbench that empowers marketers to harness the power of Machine Learning without the need for deep technical expertise.
Job Description:
- Machine Learning Operations Leadership: Spearhead the development and maintenance of robust ML Ops processes to streamline model deployment, monitoring, and management.
- Retail Model Innovation: Design and refine machine learning models tailored to the retail industry, enhancing our predictive capabilities and market understanding.
- Model Workbench Development: Lead the creation of a Model Workbench platform that enables marketers to easily interact with and utilize machine learning models, incorporating user-friendly interfaces and tools.
- Customer-Centric Product Development: Ensure all product development is guided by a deep understanding of customer needs and market demands, delivering solutions that are both intuitive and powerful.
- Agentic Infrastructure Integration: Work towards integrating traditional ML with advanced generative models, focusing on explainability, actionable recommendations, and recursive training based on user interactions.
Requirements:
- Experience in Product Management: Proven track record of successful product management, ideally in a technology-focused environment.
- Expertise in Machine Learning: Strong understanding of ML Ops practices, with experience in developing and managing Machine Learning models, particularly for retail applications.
- Technical Proficiency: Comfortable working with both traditional and generative machine learning technologies, with a keen insight into model explainability and user interaction.
- Strategic Thinking: Ability to think strategically about product development, integrating customer insights and market trends into actionable product features.
- Communication Skills: Excellent communication skills with the ability to collaborate effectively across cross-functional teams and articulate product visions clearly to both technical and non-technical stakeholders.
- Background in Retail Analytics: Direct experience or a strong understanding of the retail industry's data analytics needs.
- Familiarity with Agentic Infrastructure: Knowledge of combining traditional ML models with generative models to enhance user interaction and model training.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance
And more!!
COMPENSATION RANGE
The compensation range for this role is $150,000 - $190,000 depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-ND1
#LI-Remote
Skills Required
- Proven track record of successful product management in a technology-focused environment
- Strong understanding of ML Ops practices
- Experience in developing and managing Machine Learning models, particularly for retail applications
- Comfortable working with both traditional and generative machine learning technologies
- Ability to think strategically about product development
- Excellent communication skills for collaboration
- Direct experience or strong understanding of retail industry's data analytics needs
- Knowledge of combining traditional ML models with generative models
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
