Senior Product Manager

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
What you'll do

• Customer-Centric Product Vision: Develop and articulate a clear product vision and strategy for Jira Align that prioritizes the needs of enterprise customers, ensuring alignment with overall company objectives.
• Stakeholder Engagement: Collaborate with key enterprise stakeholders, including customers, sales, customer success, and support teams, to gather insights and understand the unique challenges and requirements of enterprise users.
• Product Roadmap Development: Create and maintain a detailed product roadmap that aligns with customer feedback, market trends, and business goals, prioritizing features that enhance the enterprise customer experience.
• Cross-Functional Collaboration: Work closely with engineering, design, and data teams to ensure seamless execution of the product development process, from concept to launch, while maintaining a focus on enterprise user experience.
• Customer Feedback Loop: Establish and manage a feedback loop with enterprise customers to continuously gather insights and improve the product, ensuring that customer needs are met and exceeded.
• Performance Metrics and Analytics: Define, track, and analyze key performance indicators (KPIs) related to product usage, customer satisfaction, and business impact, using data to drive informed product decisions and improvements.
• Enterprise Customer Advocacy: Act as an advocate for enterprise customers within the organization, ensuring their voice is heard in all product-related decisions and that their needs are prioritized in the product development process.
• Go-to-Market Strategy: Collaborate with marketing and sales teams to develop and execute go-to-market strategies that effectively communicate product value to enterprise customers and drive adoption.
• Risk Management: Identify potential risks and challenges in product delivery and usage, proactively developing mitigation strategies to ensure a smooth and successful customer experience.
• Innovation and Continuous Improvement: Foster a culture of innovation and continuous improvement, encouraging the exploration of new ideas and technologies that enhance the enterprise customer experience.

Your background

• Experience: 5+ years in Product Management with 0-1 products in software as a service domain with a focus on enterprise customers.
• Technical Skills: Familiarity with engineering, APIs, integrations, and event-driven systems.
• Market Knowledge: Familiarity with software engineering, DevOps, or IT strategy and planning markets.
• Product Development: Experience in Agile, Software Development, DevOps, or enterprise portfolio management.

It's great but not required if you have:

• Education: BE/BS/BA with a focus on technology.
• Technical Background: Experience as a software engineer, in platform engineering or developing internal tools for developers.
• Enterprise Experience: Experience in enterprise-focused areas (B2B).

Our perks & benefits
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .