Senior Product Manager

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Sydney, New South Wales, AUS
Hybrid
eCommerce • Fintech • Information Technology • Insurance • Software
Cover Genius protects millions of customers of the world’s largest online companies. Our goal is to protect all of them.
The Role
The Company  

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
 
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are
Bold, Authentic, Purposeful and Inspired

Our People are not
Perfect, Traditional, Complacent or Cautious

About the Role

As a Senior Product Manager, you will take end-to-end ownership of product strategy, development, and execution to deliver high-impact solutions that drive business growth and customer value. You’ll work closely with cross-functional teams to identify opportunities, define clear goals, and build products that are innovative, scalable, and user-centric. Your ability to deeply understand customer needs, translate insights into actionable plans, and lead through ambiguity will be key to your success. You’ll also be expected to stay informed about emerging technologies, including AI, and leverage them to enhance product capabilities and differentiation.

This role will be based in our Sydney office and will be a hybrid working role. What does hybrid mean here at CG? Monday, Tuesday and Friday collaboration in office, while you can enjoy plenty of flexibility with the added benefit of one wellness day a month available.

What will your day look like? You will...

  • Define and communicate the product vision, strategy, and roadmap, aligning with overall company goals.
  • Conduct in-depth exploration to assess and identify opportunities and inform product decisions.
  • Gather, analyze, and synthesize user feedback and data to continuously improve the product and user experience.
  • Develop detailed product requirements, user stories, and acceptance criteria to guide the engineering and design teams.
  • Collaborate closely with engineering, design, and operations other cross-functional teams to ensure successful product development, launch, and iteration.
  • Prioritize and manage the product backlog, making trade-offs based on business value, technical feasibility, and time constraints.
  • Track, analyze, and report on key product metrics to measure success, identify areas for improvement, and inform future product development.

To help us level up, you'll ideally have:

  • 5-7 years of Product Management experience, with a focus on technical product management.
  • Proven experience in building and scaling tools for internal users and customers within a fast-paced technology environment.
  • Experience in working with complex enterprise systems and data integration, particularly B2B SaaS solutions.
  • Experience with platforms related to CRM, operations, or customer support is highly advantageous.
  • Strong understanding of operational workflows and the ability to identify opportunities for automation and efficiency improvements.
  • Proven ability to communicate complex ideas in a clear, concise manner both verbally and in writing.
  • Experience in high-growth SaaS startups or similar global tech companies
  • Bachelor's degree in Computer Science, Engineering, or equivalent technical field.

Proficiencies and Attributes:

  • Driven, energetic, and a "good enough is not enough" mentality.
  • Strong sense of ownership over all aspects of the product.
  • Sense of urgency in addressing issues.
  • Excellent attention to detail.
  • Result-driven with a focus on achieving measurable outcomes.
  • Ability to work effectively under pressure.
  • Strong organizational and time management skills.
  • Positive approach to change and adaptability.
  • Marketing mindset is highly regarded.

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.
Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

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The Company
New York, NY
600 Employees
Year Founded: 2014

What We Do

Cover Genius is the insurtech for embedded protection. Together, we protect the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Cover Genius’ vision is to protect all the customers of the world’s largest online companies through XCover, an award-winning global distribution platform for any line of insurance or warranty, with an API for instant claims payments that holds an industry-leading NPS of +65‡. Cover Genius and its partners co-create solutions that embed protection that’s licensed or authorized in over 60 countries and all 50 US States.

Why Work With Us

We are a vibrant international team that promotes inclusivity and celebrates our differences. We are growing fast, we provide our employees with professional development opportunities and we promote within through our bi-annual performance review cycles. We are bold enough to take chances, to challenge the status quo and inspire each other.

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