Senior Product Manager

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

Vidyard is looking for a to join our team. Reporting to the , you will be at the forefront of Vidyard's mission to build productive relationships between buyers and sellers. Your main focus will be to develop and execute a strategic vision for how AI can help automate tasks to create more personalized outreach at scale. You will also play a role in shaping Vidyard’s future by ensuring new innovation can be supported through a flexible product architecture.

This is a remote role open to candidates located in Canada.

Our includes a product manager, a product designer, a software development manager, and a team of eight skilled developers. We work closely alongside all product teams, growth, marketing, finance and customer success to deliver exceptional results. We take a bottoms up approach at Vidyard, so we are looking for a PM who can develop and lead a product strategy from conception through to execution. We are also a customer centric company, so knowing how to build user-friendly and scalable customer experiences is key. We're passionate about delivering exceptional results and are always striving to improve!

• Own a strategy for expanding our product offerings to meet the changing customer needs especially with the rise of AI. With our web app, browser extensions, mobile apps and integration ecosystem, there’s plenty to be excited about.
• Own the core user experience of the product to continually improve on usability in a way that ensures long term scalability.
• Take a data-driven approach to inform company direction.
• Leverage market data, customer feedback, and experimentation to drive decisions on key problem areas.
• Challenge decisions with qualitative and quantitative observations.
• Define goals and set targets against core business metrics.

• Develop strategic initiatives that ladder up to company goals, being able to break down these initiatives into concrete next steps that deliver results while laddering up to the bigger picture.
• Formulating business questions and observations to collect and analyze data to inform your decisions in order to connect project level outcomes to key metrics that drive user onboarding and engagement and that produce meaningful outcomes.
• Fostering closer relationships with Vidyard's users and leverage feedback to help prioritize roadmap decisions. You'll balance feedback from users with the business needs and make trade off decisions where necessary.
• Own cross-organization business outcomes by assessing results and defining next steps. You will make decisions that take into account team and company level trade-offs. You will clearly articulate to your peers and executive leadership why your current work is important to the company's vision and goals.
• Build buy-in and support for your projects from senior managers both within and outside the product organization while mentoring more junior team members on how to do the same. You will work with your manager to put together a concrete and actionable career development roadmap.

• 5+ years of experience as a product manager in a software company
• Experience leading great technology products from discovery to delivery to iteration
• Experience working with product designers and software developers
• Experience balancing a portfolio of highly-validated, big bet initiatives alongside higher risk, experimental initiatives
• Demonstrated ability to collaborate cross-functionally across Marketing, Sales, BizOps, and customer experience teams
• Excellent organization and communication skills
• An eye for fresh, modern app design

• Previous work on B2B SaaS companies and video technology
• Previous work on core user experiences including designing shell UX, navigation UI, and product architecture.

• Agile project management tools (Jira)
• Data analysis software (including, but limited to metabase, Looker, Heap)
• Digital adoption software (including, but not limited to Pendo, Candu)

Job descriptions can be overwhelming. At Vidyard we are motivated to and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who and if you’re too, you might be exactly who we are looking for. 

As we also value , we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

• Competitive pay
• Comprehensive, flexible benefits on day one*
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match*
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

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