Senior Product Manager

Exiger Product is an experienced team of software professionals with a wide range of specialties and interests. We make use of big data and natural language processing technologies as well as dealing with day-to-day application development and scaling issues. We utilize agile methodologies, iterate quickly to find solutions, and work together to ensure that the system evolves in a maintainable and performant fashion.
The Senior Product Manager will interface with internal project teams and external parties to manage a portfolio of technology products, identify research and new technologies and technological concepts, and working with a team to bring the products to the market.
 
We are looking for a resourceful, driven individual with significant software development management experience as well as customer-facing requirements gathering abilities. Communication skills are very important, as well as the ability to adapt to fluctuating requirements and priorities. You must have well-developed project management and problem-solving skills while enjoying the challenge of acting as the intermediary between clients or client-facing teams and technical teams.
 
Key Responsibilities

• Working with multiple stakeholders to define, maintain and execute the product roadmap and features.
• Triage reported software problems and enhancement requests from internal and external stakeholders. 
• Participate in and drive discussion on a range of technology issues including User Interface and Experience, technology architecture and design.
• Work with internal and external development teams to bring products and features to the market.
• Communicate project status to executives and stakeholders.
• Perform acceptance testing prior to releasing features.
• Work closely with IT and support to investigate and resolve issues with products.
• Manage ongoing relationships with internal and external clients to drive adoption.
• Achieve strategic product goals and measure Key Performance Indicators.
• Support potential sales opportunities through proof of concept projects.
• Coordination of potential technical partnership opportunities.

Knowledge & Skills

• Experience with different software development methodologies.
• Experience working in an agile environment.
• Strong organizational skills, including ability to prioritize and work under pressure.
• Ability to effectively handle multiple activities and projects.
• Proven ability to work well, both individually and within a team environment.
• Client management skills - including responsiveness and attention to detail
• Strong problem-solving skills, with the ability to address issues promptly and effectively.
• Ability to handle confidential information in a discreet, professional manner.
• Strong initiative and self-motivation.
• Flexibility and willingness to work outside of standard business hours, as needed.
• Strong executive written, verbal and interpersonal skills.
• Strong program and project management skills.

Professional Experience Required

• A Bachelor’s degree.
• 4+ years working as part of a product team for a SaaS product.
• Proven project management and superior communication skills.
• Proven ability to quickly learn and adapt to a dynamic environment.
• Proficient written and verbal English language skills.
• Experience with Productboard, Confluence, Figma and Jira a plus.

We're an amazing place to work. Why?

• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This is a full-time hybrid opportunity in Richmond, Virginia