Senior Product Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager

What does a successful Senior Product Manager - EMEA CNP Payments do?

As a successful Senior Product Manager for Card Not Present (CNP) Payments in the EMEA region at Fiserv, you will lead the strategic growth and development of our e-commerce payment solutions tailored for the Europe, Middle East, and Africa markets. You will play a pivotal role in driving the expansion of Fiserv's presence in the region and impacting millions of merchants through innovative payment solutions.

What you will do:

• Stay informed about payment industry trends, regulations, and competitive offerings in the EMEA region.
• Identify opportunities for new CNP products and features to meet the unique needs of merchants and consumers in diverse EMEA markets.
• Adapt and localise CNP products and features deployed in other regions for the EMEA market.
• Collaborate with cross-functional teams to develop and maintain the roadmap for CNP products and features in the EMEA region.
• Craft detailed requirements and user stories for CNP products and features, ensuring alignment with market demands and company strategy.
• Support partners utilising Fiserv's ecommerce APIs and SDKs to build vertical solutions.
• Conduct training sessions for local Fiserv sales channels on product capabilities and value proposition.
• Analyse merchant and developer feedback to drive continuous improvement of CNP products and enhance user experience.

What you will need to have:

• Bachelor's degree in Business, Computer Science, or related field; MBA preferred.
• Minimum 7 years of experience in product management within the payment industry, focusing on the EMEA region.
• Deep understanding of e-commerce payment rules, regulatory requirements, and industry standards within EMEA.
• Strong analytical skills with the ability to synthesise complex data and market insights.
• Excellent communication and presentation skills, with the ability to engage effectively with stakeholders across different regions and levels.
• Experience working with web and mobile SDK APIs, and collaborating with developers.
• Strong individual contributor with the ability to manage workload effectively and drive impactful business outcomes.
• Demonstrated capability to work collaboratively within a diverse team, fostering a culture of inclusivity and collaboration.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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