Shopmonkey is looking for a Senior Product Manager who will provide critical leadership over a dedicated squad of Product, Design, Implementation, Engineering, and CX individuals (dotted-line) to own product strategies, solutions and technical integrations for Shopmonkey’s core product.
You will help define and evangelize the product needs for core customers of the platform. You will represent Product in customer engagements and partner closely with customer-facing departments to deliver maximum value for our customers and Shopmonkey.
This is a unique role and requires an extremely organized, impact oriented, and customer-focused individual who is comfortable with ambiguity, taking initiative, and building strong, collaborative relationships internally with teams and externally with customers.
If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you!
What you will do:
- Lead and inspire a cross-functional team of engineers, designers, and marketers to deliver world-class automotive software solutions.
- Define the strategic direction, product vision, and roadmap for your team, aligning with overall company goals and objectives.
- Champion a customer-centric approach to product development, leveraging user feedback, market insights, and data analytics to inform decision-making.
- Work closely with the Executive Leadership Team and department leaders to connect strategic plan/roadmap to concrete, prioritized initiatives for core product needs with clear operational metrics, financial goals, resource plans, and timelines.
- Drive product feature scoping, prioritization efforts, and trade-off conversations - knowing how to say no is important.
- Collaborate closely with other team leads and stakeholders to coordinate efforts, resolve dependencies, and optimize resource allocation.
We are looking for people who have:
- 6+ years in successful product/program management leading complex software development programs with cross-functional teams.
- Demonstrated track record of shipping SaaS from concept to execution in a fast-paced, startup environment.
- Automotive experience is a plus!
- Excellent leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority
- Tenacity and ample leadership experience enabling you to lead, influence and organize complex, core feature projects
- Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management
- Hungry, fast-learner mindset. Bias towards action.
- Familiarity with modern product and project management tools (e.g Linear, Productboard, Wrike, etc.)
- Ability to travel periodically for customer visits and on-site workshops.
In the United States the range is typically a salary of $140,000 to $160,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
🏡 Fully Remote Work!
- $1,000 to set up your home office
- $20 phone/internet monthly reimbursements
- Virtual activities and in-person meet-ups
- Laptop and super rad swag provided
- Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
✈️ Time Off
- 11 paid holidays
- Flexible time off - take the time off you need!
🥰 Giving Back
- Matching donations for approved charitable organizations
- Group volunteer efforts
🌟 Personal & Professional Development
- Weekly internal product & company training sessions
- Monthly events & education activities focused on DEIB, personal and/or professional development
- Individual career progression plans and leadership/management training
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.About the IndustryThe U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.About ShopmonkeyShopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).
Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024.Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at such time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
- Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
- Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
- While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
What We Do
Shopmonkey, the leading auto repair shop software company, is a cloud-based solution that consolidates the complexities of running an auto repair business — from appointment scheduling to parts ordering, to managing inventory and processing payments — all onto a single platform. We help repair shops consolidate tools, save time, and streamline their entire operation with simple, easy-to-use software.
